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Shipping Guide

Shipping Guide

With over 40 years of experience, you can rely on FedEx for all of your shipping needs. FedEx connects people and possibilities in more than 220 countries and territories around the globe.


With over 40 years of experience, you can rely on FedEx for all of your shipping needs. FedEx connects people and possibilities in more than 220 countries and territories around the globe.


How to Ship a Package to the
U.S. or Internationally

Canadian businesses have many opportunities to enter markets outside of Canada. There are a number of requirements and regulations to be aware of as you navigate this process and start selling and shipping your goods around the world.

Check Your Item(s)

Gather the Right Information

Find and Complete
Customs Documentation

Check Your Item(s)

In addition to complying with Canadian government regulations, you will need to comply with the regulations of the importing country.

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International Shipping Restrictions

Check whether your items can be shipped by FedEx. 

View International Services


Review our country/territory profiles to find out where your items can be imported.  

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Learn more about classifying, packaging and shipping dangerous goods

Gather the Right Information

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Shipment Description & Value

To determine the customs documentation required, you’ll need the following information:

  • Complete description of item(s)
  • Value of item(s)
  • Destination Country

Shipment Details

To complete the customs documentation, you’ll need the following information

  • Country of origin
  • Harmonized Code (may be required)
  • Number of packages and weight

Find and Complete Customs Documents

It’s important to send the right documentation with every international shipment.
Our online tools can help you find the information you need.

View International Services

FedEx® Global Trade Manager

Get export and import documentation for more complex international shipments.

  • checkmark iconHarmonized System Code Search

  • checkmark icon Country Profiles

  • checkmark icon Shipping Advisories

  • checkmark iconDownload and Complete Documents Online

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FedEx® International Shipping Assist

Get what you need to complete export documentation quickly.

  • checkmark iconHarmonized System Code Search

  • checkmark icon Estimated Duties & Taxes

  • checkmark iconDownloadable Customs Export Documents

Describing Items

A good description must answer the following questions:

  • What is it?
  • How many are there?
  • What is it made from?
  • What is the intended use?
Poor Description Good Description
red x icon "Parts" checkmark icon “Two steel springs for woodworking machine.”
red x icon "Gift" checkmark icon "One men's knitted sweater (100% cotton) unsolicited gift.”
red x icon "Samples" checkmark icon “200 cm x 400 cm nylon carpet sample for demonstration."
red x icon "Documents" checkmark icon “30 pages of legal documents.”
red x icon "Food" checkmark icon "FOOD - One can of sliced peaches"
red x icon "See Commercial
checkmark icon “Provide a good summary of all items. The description on the air waybill should be as detailed as possible."

Valuing Items

The most common valuation method is the ‘transaction value method’. This basically means that the value of the goods on the Commercial Invoice must equal the value that the purchaser has paid for the goods. 

For example, if a Canadian purchaser bought a computer from a U.S. vendor for USD$2000 then the vendor must indicate that value on the Commercial Invoice, even if the vendor’s cost to purchase was only USD$1000.

For the methods of valuation, please refer to the Customs D13 Series Memoranda. D13-3-1 provides an overview of the various valuation methods.

Woman opening package

Choose Your Shipping Service

Choose Your Shipping Tool

Submit Your Customs
Documents Electronically

Choose Your Shipping Service

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Ship packages and envelopes weighing up to 150 lbs. (68 kg)

FedEx Express® and FedEx Ground® international services* provide reliable delivery for your envelopes and packages to destinations across the border and around the globe.*

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Ship Freight weighing more than 150 lbs. (68 kg)

FedEx Express® International Freight Services* provide reliable time-definite delivery for your palletized freight to the U.S. and 130 countries and territories around the world.*

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Ship Less-than-Truckload (LTL) Freight

FedEx Freight® services provide reliable day-definite delivery for your palletized less-than-truckload freight to the U.S. and Mexico.**

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Get Rates and Transit Times

Use this simple tool to obtain a rate quote and determine the expected delivery date and time for your shipment.

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FedEx Express Supplies

Browse our packaging options, select the items that you need, and order your supplies online.

Choose Your Shipping Tool

Shipping with FedEx is fast and easy. We have solutions to fit every lifestyle, business and work environment.
Whether you’re on-the-go, at your office, or in a fast-paced setting, we have the right tool for your shipments.

For basic one-piece shipments, FedEx Ship Manager Lite is the fastest way to create a shipping label with or without a FedEx account.

— Fast, simple way to send a one-piece shipment in just a few easy steps.

— Pay with credit card or use your FedEx account.

— No need to create a user ID or login.

— Intuitive step-by-step screens provide pro-active help.

— Access and use your FedEx address book when you login and ship.

For multi-piece shipments or advanced shipping options, FedEx Ship Manager at is for you. A FedEx account is required.

— An advanced shipping tool that allows you to customize your shipping experience.

— Prepare shipping labels for multi-piece shipments to the same destination address.

— Create a return shipment and customizable reports.

— Access and use your FedEx address book.

— Ship dangerous goods and/or high value shipments. Some restrictions apply*.

Submit Your Customs Documents Electronically

Enjoy a smoother customs clearance process when you submit your customs
documents electronically with FedEx Electronic Trade Documents.


Step 1

Go to FedEx Ship ManagerTM Advanced and click on the “Preferences” link to manage your shipping settings.

Step 1

Step 2

Under “Customs Clearance Preferences”, select the checkbox for “Electronic Trade Documents” and accept the “Terms and Conditions.

Step 2

Step 3

After accepting the “Terms and Conditions”, make sure to click “Save Changes”.

Step 3

  * Some restrictions apply. See the Terms and Conditions of the FedEx Service Guide for details.
** All less-than-truckload services are subject to the Terms and Conditions of the FedEx Freight® 100 Series Rules Tariff.
  ✝ FedEx Ship Manager Lite does have shipping limitations, which include no Dangerous Goods/Hazmat shipping, multiple-piece shipping, freight shipping, shipments requiring a B13A export declaration, items subject to be shipped with an export license, when Terms of Sale or Importer of Record need to be changed, packages over 150 lbs./68 kg, and items subject to International Traffic in Arms Regulations (ITAR). For these advanced features, use FedEx Ship Manager Advanced.