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Non-Resident Importer (NRI) Assistance Form



If you’re a Non-Resident Importer (NRI) and need help understanding or meeting your obligations under the Canada Border Services Agency (CBSA) Assessment and Revenue Management (CARM) program, please complete the form below.

A FedEx representative will contact you to review your information and provide guidance.

Fields marked with * are required

1. Company Information

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2. Contact Details

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3. Tax Registration

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4. Shipment Profile

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Many Non-Resident Importers use DDP to help ensure smooth customs clearance under CARM.

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5. Nature of Business / Industry

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6. CARM Readiness

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7. Assistance Request

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What day works for you to speak with a FedEx advisor? We offer consultations Monday-Friday. Please choose a business day at least 2 days from today's date. We will do our best to accommodate your preferred time, but availability may vary based on call volume and time zone. 

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Information collected will be used by FedEx solely to support your CARM readiness and will not be shared outside FedEx except as required by law.