Phone Menu
Welcome to FedEx! In a few words please tell me what you're calling about.
| Say... | Press... | Go To... |
|---|---|---|
| "Schedule a Pickup" (To schedule a pickup using your FedEx account number) | 1 | Schedule a Pickup Online |
| "Track a Package" (To track a package using your FedEx tracking number) | 2 | Track Online |
| "Find Locations" (To find FedEx drop-off locations) | 3 | Find FedEx® Locations online |
| "Order Shipping Supplies" (To order FedEx® shipping supplies) | 4 | Order FedEx® Supplies online |
| "Get Rates" (To find out how much it will cost to ship a package using FedEx) | 5 | Get Rates & Transit Times online |
| "Claims" (For claims) | 61 | Submit FedEx® Claims online |
| "Billing" (to hear the billing menu) | 62 | FedEx® Billing Online Plus |
| "Technical Support" (To answer your technical questions) | 63 | |
| "FedEx Office Services" (For office and print services) | 64 | Office and Print Services online |
| "New Account Setup" (To set up a new account with FedEx) | 65 | New Account Setup online |
| "Freight Services" | 66 | |
| "Dangerous Goods" | 81 | |
| "Representative" | 0 | |
| You may also briefly describe the reason for your call in your words. |
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| Or if you'd prefer to hear a menu of options, say… "Give me Options" | ||