FedEx Ground Economy is a contractual service. Contact your account rep to get started. If you don’t have an account rep, talk to an expert today.
FedEx Ground Economy is a contractual service. Contact your account rep to
get started. If you don’t have an account rep, talk to an expert today.
Low-cost shipping and easy returns for your business
Here's what you'll find on this page:
Here's what you'll
find on this page:
What is FedEx Ground Economy?
FedEx Ground Economy (formerly called FedEx SmartPost) is a cost-efficient shipping option for small and medium businesses. It’s ideal for outbound residential deliveries and returns that are low-weight, low-value, and nonurgent.
Delivery details and package weight and size limits
Delivery time
Typically, delivery takes 2 to 7 business days, depending on the distance from the package’s origin to its destination. Expect longer times outside the contiguous 48 states.
Delivery service days
Monday–Sunday
Delivery area
Full U.S. residential coverage
Maximum package size and weight limit
Packages up to 70 lbs. and 130" in length plus girth can be shipped. The ideal package weight is 1–10 lbs.
Exceptions
- Money-back guarantee
- Declared value
- Address correction
- Signature proof of delivery
- Evening, appointment, or date-certain delivery
- Hazardous materials service
- Redirect to hold at a FedEx location
- Delivery redirects requested by shipper
FedEx Ground® Economy Returns
Returns are not only a normal part of doing business, they’re an opportunity. With FedEx Ground Economy Returns (formerly known as FedEx SmartPost® Returns), customers can return goods quickly and easily, which helps you earn their loyalty and gain a competitive edge.
How does using FedEx Ground Economy Returns help my business?
- Gain repeat customers. Making returns easy for customers gives them the confidence to buy from you again.
Gain repeat customers. Making returns easy for customers gives them the confidence to buy from you again.
- Reduce customer calls. A prepaid return label with clear instructions can reduce returns-related call center costs by as much as 25 percent.1
Reduce customer calls. A prepaid return label with clear instructions can reduce returns-related call center costs by as much as 25 percent.1
- Plan and schedule more accurately. With FedEx Advanced Tracking, you’ll get visibility of inbound return shipments and emailed status updates about your incoming packages.
Plan and schedule more accurately. With FedEx Advanced Tracking, you’ll get visibility of inbound return shipments and emailed status updates about your incoming packages.
How does using FedEx Ground Economy Returns help my customer?
- Easy returns. Customers receive a prepaid return shipping label with their package. That means they don’t have to print the labels themselves or stand in line at a shipping location to get one.
Easy returns. Customers receive a prepaid return shipping label with their package. That means they don’t have to print the labels themselves or stand in line at a shipping location to get one.
- Convenient FedEx drop offs. Customers can drop off packages at any of our 56,000+ locations.
Convenient FedEx drop offs. Customers can drop off packages at any of our 56,000+ locations.
- U.S. Postal Service tender options. Customers can drop off their return package at their local post office or postal collection box, or even leave it in their mailbox or on their front porch.
U.S. Postal Service tender options. Customers can drop off their return package at their local post office or postal collection box, or even leave it in their mailbox or on their front porch.
- Return shipment visibility. Once we receive and scan the return package from one of our drop off locations or from the USPS, your customers can begin monitoring the progress of the return transit. This helps eliminate the need to call your customer service team.
Return shipment visibility. Once we receive and scan the return package from one of our drop off locations or from the USPS, your customers can begin monitoring the progress of the return transit. This helps eliminate the need to call your customer service team.
Create loyal customers with simple returns
Offer your customers options for frictionless returns. Like QR codes they can bring to convenient retail locations for no-box, no-label returns.
Need to return a package?
Use the prepaid label provided by your merchant and drop off the package at any of our 56,000+ locations. Or use the USPS. Drop it off at one of their locations, or leave it on your porch or in your mailbox to be picked up. Still have questions? Contact your merchant for more info.
Compare other economical and residential shipping services
Not sure which economy service is right for your business? They’re all cost-effective, but there are differences. Use the chart below to compare shipping options and decide the best fit for your shipping needs.
|
FedEx Ground® Economy (ideal for low-weight, low-value residential shipments) |
FedEx Home Delivery® | FedEx Express Saver® | |
| Delivery details |
- Typically delivered in 2–7 business days by end of day - Transit times determined by shipping distance |
- Delivered in 1–5 business days by end of day - Transit times determined by shipping distance |
- Delivered on third business day - To businesses by 5:00 p.m. - To residences by 8 p.m. |
| Delivery days |
Monday–Sunday |
Monday–Sunday | Monday–Friday |
| Weight limit and maximum package size |
- Up to 70 lbs. - Up to 130" in length plus girth |
- Up to 150 lbs. - Up to 108" in length, 165" in length plus girth (L+2W+2H) |
- Up to 150 lbs. - Up to 119" in length, 165" in length plus girth (L+2W+2H) |
| Contractual | Yes | No | No |
| Learn more | FEDEX GROUND ECONOMY | FEDEX HOME DELIVERY | FEDEX EXPRESS SAVER |
Think FedEx Ground Economy is a good fit for your business? It’s a contractual service, so get in touch with your account executive. If you don’t have one, talk to an expert today or please call customer support.
Track a FedEx Ground Economy shipment
Looking for your FedEx Ground Economy
(formerly FedEx SmartPost) shipment?
If you’re a business owner and need more options, use FedEx Advanced Tracking. You’ll get seamless visibility and customization tools for managing shipments, plus the ability to notify customers of their shipment’s status.
Answers to your FedEx Ground Economy questions
What is FedEx Ground Economy Returns?
FedEx Ground Economy Returns (formerly called FedEx SmartPost Returns) is a shipping option for returning packages that weigh 70 lbs. or less and aren’t time-sensitive. Delivery is typically within 2 to 7 business days from when we receive and scan the package from one of our locations or from the USPS, Monday–Saturday. FedEx Ground Economy Returns offers full U.S. residential shipping. We also offer other low-cost FedEx Ground shipping options for returns.
Are FedEx Ground Economy and FedEx SmartPost the same service?
FedEx SmartPost has been renamed FedEx Ground Economy. But don’t worry. You’ll still get the same efficient residential shipping and returns for low-weight packages that you’ve come to know and rely on with FedEx SmartPost.
How long does FedEx Ground Economy take?
Typically, delivery takes 2 to 7 business days, depending on the distance from your shipment’s origin to its destination (with longer times outside the contiguous 48 states). Learn more about delivery times and other service details.
What is FedEx SmartPost?
FedEx SmartPost is the previous name of our contractual, cost-effective shipping service for low-weight, nonurgent packages. We’ve changed the name of the service from FedEx SmartPost to FedEx Ground Economy. As a customer, you may receive preprinted labels that still have the FedEx SmartPost name on them. And some merchants may continue to use the FedEx SmartPost name during their checkout process. In both cases, the service details will remain the same.
Where is my FedEx Ground Economy package?
To locate your package, track it.
1Multichannel Merchant, January 21, 2009.