FedEx® Easy Returns
A low-priced ecommerce option for low-weight returns
A low-priced ecommerce option for
low-weight returns
A low-priced ecommerce option for low-weight returns
Now you can create a more efficient consolidated returns process
Now you can create a more efficient consolidated returns process
Processing one return at a time adds up to a lot of labor. With FedEx Easy Returns, you can receive multiple customer returns as one shipment. It's better for your budget—and for your customer experience. Benefits include:
Customers benefiting from no-box, no-label returns. You just send them QR codes. They drop off returns at FedEx Office or Kohl's locations.
Saving money by consolidating customer returns and reducing packaging expenses. This leads to fewer shipments to track.
Reducing waste. Unpackaged returns are consolidated into one box for shipping, which eliminate the need for extra packaging.
Customers will benefit from no-box, no-label returns. You will send them QR codes. They will drop off returns at FedEx Office or Kohl's locations.
Saving money by consolidating customer returns and reducing packaging expenses. And you will have fewer shipments to track.
Reducing waste. Unpackaged returns will be consolidated into one box for shipping, which will eliminate the need for extra packaging.
See the steps for hassle-free returns consolidation
Customers drop off their returns. We consolidate and send them back to you as one shipment.
Step 1
A customer requests a return from you.
Step 2
You email them a
QR code.
Step 2
You email them a QR code.
Step 3
They drop off their return at FedEx Office or Kohl's locations. No box or label required—just the QR code.
Step 4
We consolidate your customer returns and send them back to you.
Contact us on how you can enhance your consolidated returns experience
Contact us on how you can enhance your consolidated returns experience
To learn more about offering these FedEx return solutions, contact your FedEx account representative today.
To learn more about offering these FedEx return solutions, contact your FedEx account representative today.
Frequently asked questions
What is the difference between FedEx Easy Returns and other FedEx returns options?
FedEx Easy Returns is a cost-effective way to combine customer returns into one shipment. With other FedEx returns solutions, each package ships individually. When you use FedEx Easy Returns, you exchange speed for reduced costs.
What types of returns are eligible for FedEx Easy Returns?
This service is ideal for apparel, accessories, and soft goods that fit in a poly bag.
Are there package size limits?
Yes, returns need to fit into a polybag to be placed into a consolidated box and need to be lightweight, usually under 10lbs.
Is there a minimum volume required to qualify for FedEx Easy Returns?
There is a minimum of 10 average daily volume listed for this program, but the solution is mostly suitable for merchants with about 3,000 returns per year or higher.
Can I consolidate international returns?
No. FedEx Easy Returns is only be for returns within the U.S. You can use FedEx® Global Returns for international returns shipments.
Is there an API connection option available for the FedEx Easy Returns program?
Yes. You can integrate directly with FedEx Returns Technology via API or use a 3rd party returns platform.