Service Guide

The FedEx Service Guide is your resource for FedEx shipping information. Explore this site through the Service Guide Menu, which lists all the information you need to ship, track, manage your account and more. You can also download the FedEx Service Guide PDF, which gives you an overview of FedEx services, rates, and terms and conditions, all in one handy place.

See the Service Guide site map

  • FedEx van with city buildings

    Learn About Shipping Dangerous Goods

    Access resources to help you identify and prepare dangerous goods shipments.

  • FedEx pickup and delivery options

    Choose Pickup and Delivery Service Options

    Customize your shipment to your needs.

  • print shipping labels

    Create Labels and Documentation

    Learn how to create labels and complete shipping documents.

  • FedEx Ground courier delivering boxes

    Ship a Package

  • cardboard packing box and label

    Get Packing Information

  • shop owners

    Review Terms and Conditions

  • Returning package using laptop

    Manage Return Shipments

Which Service Fits Your Needs?

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Quick Links


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Need Customer Support?

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Sign up for FedEx Delivery Manager

Where's Your Package?

Track a shipment's status

What's Open on Specific Holidays?

View the FedEx holiday service schedule

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