Providing peace of mind from origin to destination.
Knowledge is power. You want complete visibility for your space shipments so you can plan with confidence and even adjust and intervene when necessary. We’ve got solutions to help you do just that. Enjoy the peace of mind that comes with knowing your shipments are on time and on track.
Monitoring and dedicated support
Take the worry out of shipment monitoring by having us do it for you. We'll assign your account to a FedEx Space Desk specialist who provides around-the-clock support, advanced shipment monitoring, personalized notification and, when necessary, customized package recovery.
For more info about dedicated monitoring, contact the FedEx Space Desk.
Shipment-status tracking the way you want
No matter what you're shipping or where you're shipping it, the FedEx® Tracking tool on fedex.com can provide the info you need. Get basic package-status info without even logging in, or use your FedEx account to access advanced features tailored to your specific shipping needs.
Learn more and get started now with FedEx Tracking.
In-transit monitoring: SenseAware® powered by FedEx
With SenseAware, you can keep precise tabs on the location and conditions of your most important shipments, taking visibility, security and control to a whole new level.
The SenseAware device collects and transmits data from inside packages, pallets, trailers and warehouses using wireless communication. The data is sent in near real-time to a powerful online application for monitoring and analysis.
The data the device collects includes:
- Current location
- Accurate temperature
- Light exposure
- Relative humidity
- Barometric pressure
Customizable triggers enable you to determine when and how you are notified of critical events, and collaboration tools empower immediate issue resolution.
A subscription is required. For assistance, contact the FedEx® Space Desk.
In-transit monitoring by us
If you have a one-time need for SenseAware, or you'd like to see how it works before completing a subscription, you'll want to try out FedEx Custom Critical ShipmentWatchSM.
All ShipmentWatch moves are monitored by the FedEx Custom Critical SecureCommSM Command Center at our headquarters. Team members are available 24 hours a day, 365 days a year. The service is currently available within the U.S. and to and from Canada, Puerto Rico and the U.K.
With ShipmentWatch, there are no subscriptions or preapprovals. All you have to do is call. And if you already have a SenseAware subscription, we can remotely set up your devices and monitor them for you, too. For additional information and assistance, contact the FedEx Space Desk.
Secure solutions built right in
We provide an array of standard secure features built right into our business, as well as options for shipments that require enhanced or customized secure transport.
Just a few of the standard secure features FedEx Custom Critical provides include:
- Exclusive-use vehicles that provide direct, door-to-door service. Only your shipment is on the vehicle.
- Continuous and proactive shipment monitoring with two-way, on-board satellite communication.
Additional secure transport features include FedEx Custom Critical ShipmentWatch and many more. For additional information, contact the FedEx Space Desk.