A package on a customer's porch

How can you prevent stolen packages?

How can you prevent stolen packages?

With the continued growth of online shopping, more and more packages are being delivered to homes every day. This increase in deliveries also comes with a rise in missing shipments and growing concerns over package security—in fact, a 2019 survey showed that 70% of Canadian online shoppers worry about package theft.*

Enter FedEx Delivery Manager®. This tool empowers you to request to have packages delivered to nearby locations instead of your front door or mailroom with convenient and secure package pickup at over 1,200 retail locations across Canada.

How are people preventing packages from disappearing?

A graph comparing the security of convenince of protecting your package

Package tracking tells you when your package is delivered but won’t protect your package once it’s delivered.


Security Cameras
Security cameras keep track of activity at your front door but can be expensive to install and may not effectively deter thieves.


Porch Lock Boxes
Porch lock boxes that delivery drivers can access will protect packages but can be expensive, difficult to install and take up valuable porch space.


FedEx Delivery Manager

Fedex Delivery Manager is a free tool that allows recipients to see a list of all their incoming FedEx deliveries, get proactive tracking notifications via email or text, and choose from multiple delivery options—including redirecting packages to secure retail locations.

FedEx Delivery Manager services help make sure your packages don’t go missing.

Meet Tim.

Tim spent money installing expensive security cameras to monitor his porch.

Tim knew his online order would be delivered Friday and instead of customizing the delivery with FedEx Delivery Manager to ensure it’s safekeeping, he cancelled his plans to hurry home and get his package.

And Tina.

Tina signed up for FedEx Delivery Manager for free and now has visibility of her FedEx packages.

Tina redirected her online order to a retail location near her house and was able to attend spin class and dinner with friends before getting her package on the way home Friday night.

Stop worrying. Start relaxing.

It only takes a minute to sign up for FedEx Delivery Manager but using these services will save time and worry. Keep your packages and online orders secure. And, let your porch go back to just being a porch.

*According to a 2019 FedEx Holiday Shopping Survey, a poll conducted by The Logit Group on behalf of FedEx Express Canada