FedEx Careers

Interactive Help Guide

Interactive Help Guide

Get Help With FedEx Ship Manager™ at fedex.ca

Learn how to ship online using FedEx Ship Manager at fedex.ca, by choosing one of the help options below. Each option provides a different type of assistance to fit your specific need.

Note: The Interactive Help Guides may take a few moments to load.


Shipping Within Canada

Intra-Canada Returns Shipment

Process an Intra-Canada Shipment

Process an Intra-Canada Returns Shipment


Shipping Internationally

documents icon

Process a FedEx Express®
International Document Shipment

packaging 2 icon

Process a FedEx Express®
International Commodity Shipment

Customs Agent Icon

Process a FedEx International Ground™ Shipment - Select Your Own Broker

Self Service Ship Icon

Process a FedEx International Ground™ Shipment - Brokerage-Inclusive Service

Returns icon

Process an
International Returns
Shipment


FedEx® Electronic Trade Documents

FedEx® Electronic Trade Documents

Enable and Set Preferences for
FedEx® Electronic Trade Documents

FedEx® Electronic Trade Documents Shipment

Process a FedEx®
Electronic Trade Documents Shipment


Setting Preferences

Setting preferences on computer

Set Your
Shipping Preferences

Shipping FedEx Freight (LTL)

FedEx Freight Intra-Canada or International Shipment

Process a FedEx Freight Intra-Canada or International Shipment