Holiday Shipping Made Easy
Near or far, we’re here to take care of all your deliveries so you can focus on the things that matter.
Holiday Information for Businesses
Give your customers a better delivery experience
With FedEx Delivery Manager, give your customers more flexibility and control over their residential deliveries.
Cancel regular pick up and delivery services
Let us know if you need to cancel your regularly scheduled FedEx Express® courier pickup and deliveries.
Find a nearby
Ship, pick up and drop off your packages at one of our over 1,000 staffed retail locations across Canada.
Holiday Information for Personal Shipments and Deliveries
Ship, Pick up &
Drop off Locations
Choose the location that fits your needs and schedule — with over 1,000 locations across Canada, there's always a location nearby.
Won’t Be Home To
Accept a Delivery?
Redirect your packages to a nearby participating FedEx retail location for pickup.*
We're here to deliver convenience and ease. Discover the various options available for managing your deliveries.
*This option may not be available for all shipments.
Holiday Shipping Frequently Asked Questions (FAQs)
All FedEx companies are known for their exceptional planning and the extraordinary lengths to which they will go to serve their customers. For example:
- At FedEx Express, the Global Operations Control Centre manages the air and ground fleets worldwide and can make routing and operational changes within minutes. The company also employs staff meteorologists who can accurately predict weather changes.
- At FedEx Ground, web-based software is used to monitor weather conditions and road closings. With this information at hand, the FedEx Ground team can make quick decisions about changing the routes of trucks and trailers when and where necessary.
To help get your shipment safely to its destination in the same condition it was sent, please review the following tips on how to pack.
- CUSHION IT
Choose cushioning of appropriate density and thickness, and use enough to fill all void spaces in your shipping container.
- BOX IT.
Select an appropriate container that is large enough to accommodate the proper thickness of cushioning material.
- SEAL IT
Apply at least three strips of packaging tape to the top and bottom sides of the container using the H taping method.
- LABEL IT
Place the shipping label with the recipient's full address on the most visible side of the container away from any folds or seams.
You should contact the party who initially sent the label and customs documentation to you and request a new print return label, or have them email you an editable return label and the customs documentation.