US Supreme Court Tariff Update. See how this may impact you.
What is FedEx Import Tool (FiT)?
FiT is our official tool to securely collect duties and taxes and your go-to solution for paying duties and taxes electronically—no FedEx account required. Designed specifically for U.S. recipients without a FedEx shipping account, FiT offers a seamless way to handle duties and taxes with just a few clicks. FiT provides a convenient way to view required customs clearance documents and offers a onestop platform to submit pending documents, improving the clearance process.
If you’re receiving an international package, FedEx may contact you via email or SMS with a secure link to complete your payment.
FiT makes paying duties and taxes easy
Due to recent regulatory changes, paying duties and taxes—even on lower-value items—is now a standard part of the import process. FiT removes the guesswork by showing you exactly what you owe and providing a simple way to pay.
Pay anytime, anywhere
24/7 access from any device
Full cost transparency
Know what you're paying and why
No account needed
Authenticate with your email or mobile number
Secure and legitimate
Official FedEx tool
Accessing FiT to pay duties and taxes
Once your shipment arrives in the U.S., FedEx will notify you if duties or taxes are due. You’ll:
Receive a secure link via email or SMS from FedEx to access FiT. This link is valid for 48 hours.
Click the link, review and pay your duties and taxes securely.
If you are unable to make a payment within 48 hours you will receive a paper invoice and can pay through www.fedex.com/pay/invoice.
Simplifying access to the documents needed to clear customs efficiently
View your import shipment clearance status and get updates electronically.
Upload Required Customs Documents that may be incorrect or missing
Pay duties and taxes directly through the tool saving you time and effort
Download the documents you uploaded whenever you need them.
Need more resources?
Navigating Tariffs
Understand how tariffs and customs regulations may impact your international shipments.
Stay informed about changing trade policies, tariff classifications, and customs requirements so you can plan ahead and help avoid delays.
Duties & taxes
Most shipments that cross international borders are subject to duty and tax assessment by the importing country’s government. Learn more about these charges and what to expect so you can avoid surprises and save yourself and the recipient time, money and effort.
Regulatory alerts
International shipping regulations and requirements can change quickly, but staying on top of them doesn’t have to be difficult. FedEx issues regulatory alerts and updates for international shipping to help keep you aware of any new developments.
Customs Clearance Made Simple
Shipping internationally? Incomplete paperwork is the most common reason for delays. Shipments can be held until all required information is received.
Importing or exporting? This custom clearance guide provides tips to help you avoid delays and move through customs more smoothly.
Frequently Asked Questions
Duties and taxes are government-imposed import charges calculated based on the customs declaration, considering factors such as product value, country of origin, Harmonized System (HS) code, trade agreements, commodity description, and product use. Customs officials asses them during clearance.
- The shipper, recipient, or third party can be designated as responsible for duties and taxes
- To allow packages to enter the country, FedEx advances payment to the government on behalf of the responsible party. Learn more about duties and taxes .
Your mobile device, laptop, or desktop computer will need internet access and a web browser. Ensure your web browser is up to date for the best user experience. The FedEx Import Tool dashboard is best viewed on Google Chrome at 100% layout.
Customers have three options for payment: PayPal, credit card, or electronic funds transfer (EFT). All transactions are processed in U.S. dollars (USD).
A payment confirmation email will be sent to the payer's email address.
Please complete one form per air waybill number and submit to dutytaxdisputes@fedex.com. Please provide information for all fields, including an explanation of why you disagree with the charges.
On FiT, you can:
- View shipment details and clearance status
- Update preclearance instructions
- Submit required clearance documents
- Download the uploaded documents
- Settle outstanding duties and taxes
FiT provides a convenient way to view any required customs clearance documents and offers a onestop platform to submit pending documents, improving the clearance process.
Use the email ID tied to your shipment and get a digital copy of your clearance documents. Guests without a FedEx account can use their email ID tied to their shipment to access FiT and obtain a digital copy of their uploaded documents.