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Get small business help

Get small business help
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Connect to our network of small business peers and experts. They understand the big challenges that you face every day. Get ideas and insights on services and tools that can help your business thrive. 

To simplify your search for help, this page contains links to FedEx and external resources and is updated reguarly. Information and resources cover everything from financial relief to operational assistance. 

Tech Chat

What platform do you use? Which tools help your business be more efficient? Get answers to these questions and more  directly from other small businesses facing the same challenges and opportunities as you.

E-Commerce Center

From small to large, e-commerce businesses share a unique set of challenges and opportunities. Visit the E-Commerce Center to get resources to help you ship online orders, surpass customer expectations and grow your business.

Grant contest

Now in it's 8th year, the FedEx Small Business Grant Contest awards more than $250,000 annually to twelve small businesses. Learn more about the contest and prepare your business for entry. 

Podcast

We meet a lot of entrepreneurs on their business journey and have great conversations about what it's really like running a small business. The Making It Work podcast lets you be a fly on the wall while a team of savvy entrepreneurs share techniques and best practices with our small business support team.

Chat now with experts

Contact our customer service team

  • Get started and ship: Open an account, create a shipment, order supplies, schedule a pickup
  • Get answers on an existing shipment: Status, tracking, claims, and billing
  • Get tech support for fedex.com and FedEx software

Chat is not available now. Regular chat hours are weekdays between 8:30 a.m. and 6 p.m. CT, excluding holidays. When a representative is immediately available to help you during these hours the Chat option will appear here.

Reach a sales specialist

  • Explore shipping with FedEx and get started
  • Find shipping options that fit your needs
  • Choose online tools to help you manage your shipping
  • Get solutions for your unique logistics needs

Chat is not available now. Regular chat hours are between 8 a.m. and 8 p.m. ET. When a sales specialist is immediately available to help you during these hours the Chat option will appear here.

Request a phone consultation

Need an in-depth conversation to help you choose the services and tools that fit your company? Want to discuss how you can maximize your savings? Fill out the request form and a FedEx sales consultant will call you in 1-2 business days.

 

More help resources