| Features & Benefits | Download | Training & Support |
FedEx Ship Manager™ Software
FedEx Ship Manager Software is a desktop shipping solution enables you to automate and manage your entire shipping process. FedEx Ship Manager Software offers great time-saving features and functionality — all with the reliability and convenience you expect from FedEx.
Learn about the new features in FedEx Ship Manager Software
Learn about the new features in FedEx Ship Manager Software
Getting Started
To get started with FedEx Ship Manager Software, you need a FedEx Account Number. If you already have a FedEx Account Number download FedEx Ship Manager Software or call 1.800.GoFedEx 1.800.463.3339 to order a copy of FedEx Ship Manager Software on CD.If you do not have a FedEx Account Number, you can open a FedEx account now
Features and Benefits
Convenience
Shipping:Easy-to-use, printable shipping labels allow you to efficiently process intra-Canada and international shipments. FedEx Ship Manager Software speeds up the shipping process and eliminates additional connection time by enabling offline processing.
International Customs Documents:
Complete and print Commercial Invoices and other documents for your FedEx Express® and FedEx Ground® shipments. With FedEx® Electronic Trade Documents, you can submit your customs documents electronically, so you don’t have to print multiple copies and attach them to your packages. Enter all information for international document shipments on a single screen and ship commodities faster by entering required information upfront.
FedEx® Electronic Trade Documents
With the FedEx Electronic Trade Documents shipping solution, you can submit your customs documents electronically, so you don’t have to print multiple copies and attach them to your packages. Upload your own documents or use FedEx-generated ones, and include your company letterhead and signature images. By submitting your documents electronically, you’ll get a head start on customs clearance and reduce the chance of customs delays. When you ship using FedEx Electronic Trade Documents, you’ll gain operational efficiencies, save time and money and enjoy peace of mind.
| View Demo | Interactive Help Guide |
Hold File:
Use the Hold File to store information for pending shipments or for shipments you plan to repeat.
Link to fedex.ca:
With the click of a mouse, access timesaving features on fedex.ca, such as scheduling a pickup.
Speed
Auto-Population of City and Province/State:Enter a recipient’s postal/ZIP code for intra-Canada and U.S. destined shipments, and FedEx Ship Manager Software automatically populates the recipient’s city and province/state.
Multiple-Piece Shipping:
Enter package dimensions for multiple-piece shipments, choose shipping and rating preferences for multiple-piece shipments, and select “Identical packages” if some of the packages are exactly alike.
Visibility
Shipment Notifications:You can choose to send Shipment, Exception and Delivery e-mail notifications. E-mail notifications can be sent to you, the recipient and other individuals. They are available in multiple languages and in HTML, text and wireless formats.
Package Status Tracking:
Locate a package with a few keystrokes, even without the tracking number.
Customization
Reports: More than 25 flexible daily and customized reports provide essential information to more effectively manage your shipping activity.
Databases:
Store thousands of names and addresses for fast, reliable shipping. Add information when you ship, or import your address book.
Networking:
Install FedEx Ship Manager Software on a network server that supports up to five computers. You can share databases and ship packages from your own computer.
Download FedEx Ship Manager™ Software
When you ship using FedEx Ship Manager software you’ll benefit from time-saving and customizable features to make shipping faster and easier, as well as database, integration and networking options.
- If you are a new customer or currently using version 2346 or above, please download or upgrade to v. 2509 of FedEx Ship Manager Software
- Download and Install Zebra Printer Drivers
- Download the FedEx Ship Manager Software User Guide (12 MB)
Visit the Training and Support section for tools, information and downloads to help make using FedEx Ship Manager Software even easier.
Technical Requirements
To install and begin using FedEx Ship Manager Software, depending on the platform you use, you will need the following:- Intel® Pentium® 4, 2.4 GHz recommended (Intel® Pentium 4, 1.7 GHz minimum).
- 1 GB RAM recommended (512 MB RAM minimum).
- 1 GB disk space recommended (500 MB disk space minimum).
- Microsoft® Windows® XP with Service Pack 2, Microsoft® Windows® 2000 with Service Pack 4*, Microsoft® Windows® Server 2003 with Service Pack 1, Microsoft® Windows® Server 2008, Microsoft® Windows® 7 or Microsoft® Windows® Vista® (all editions). FedEx Ship Manager Software is compatible with 64-bit operating systems.
- FedEx Ship Manager Software version 2500 is the last version that supports Microsoft Windows 2000.
- LAN or DSL Internet access recommended (dial-up telephone line access minimum).
- 4X CD-ROM or higher.
- Microsoft® Internet Explorer® v. 6.0.
- Available port if you are using a thermal printer.
- Laser and/or inkjet printer for reports and labels.
- Screen resolution of 1024 x 768 pixels recommended (screen resolution of 800 x 600 pixels minimum).
*If Microsoft Windows 2000 with Service Pack 4 is installed on your PC, and you experience issues communicating with FedEx, contact Microsoft and reference their Knowledge Base article 824301.
Learn how to use FedEx Ship Manager™ Software
When you ship using FedEx Ship Manager software you’ll benefit from time-saving and customizable features to make shipping faster and easier, as well as database, integration and networking options. With our online training options, learning to use FedEx Ship Manager is easy.
Training and Support Options
Interactive Help Guide
If you need any-time access and want to learn at your own pace, the Interactive Help Guide is for you. Choose to watch demos, try out practice sessions, or print step-by-step instructions for different types of shipments, including FedEx Express® and FedEx Ground® shipments to domestic and international destinations, for documents and commodities, and FedEx® Electronic Trade Documents..Go to the Interactive Help Guide now
Support Documentation
Download the following PDF reference documents to help you process your shipments using Fedex Ship Manager Software.- Download the FedEx Ship Manager Software User Guide (12 MB)
- Getting Started with FedEx® Electronic Trade Documents Checklist
- FedEx® Electronic Trade Documents User Guide
- How to Use the Broker Select Option Guide
- FedEx® International DirectDistribution Surface Solutions – TD User Guide
- How to process a FedEx Express multi-piece shipment and obtain an accurate rate quote
- How to transfer your FedEx Ship Manager Software recipient address book to FedEx Ship Manager at fedex.ca
- How to transfer your FedEx Ship Manager at fedex.ca recipient address book to FedEx Ship Manager Software
- How to transfer your FedEx Ship Software for Windows recipient address book to FedEx Ship Manager software.
- FedEx® 1D Barcode Specification