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FedEx Ship Manager™ at

FedEx Ship Manager™ at

For low to medium volume shippers, streamline your FedEx Express®, FedEx Ground® and FedEx Freight® shipping process and ship online by using FedEx Ship Manager at

Benefits and Features


  • Easy to Use
    Single-screen intra-Canada shipping and two-screen international shipping, with fewer pop-ups.
  • Access
    Ship anywhere, anytime, from wherever you are - all you need is Internet connection and a printer.
  • International Shipping
    Ship to the U.S. and more than 220 countries and territories. Tell us what you are shipping and we'll tell you which customs documents might be required for your shipment.
  • Smart Features
    Watch as we auto-complete the fields for you. Modules are dynamic and results appear automatically as you go.
  • Multiple Package Shipping
    Easily prepare FedEx Express and FedEx Ground shipping labels for up to 25 pieces to the same destination address.


  • Start and Finish at Your Convenience
    Multi-tasking? The Save for Later feature lets you stop and return to complete your shipment at another time.
  • Address Book
    Create or import up to 2,000 recipient or sender addresses for storage in your FedEx Address Book, or select addresses directly from Microsoft Outlook®.
  • Schedule a Pickup
    Arrange for a driver to pick up your shipment without even leaving the shipping screen. No need to pick up the phone.
  • Get Courtesy Rate Quotes
    Quickly estimate the cost of sending domestic and international shipments, right on the shipping screen.
  • Create a Return Shipment
    Print or email return labels. Generate return shipment customs documents for international shipments and create customizable package and shipping instructions for the return shipper.
  • Hold at Location
    Get the 5 closest locations where the package can be held near the recipient’s address. If you prefer a different location than what is displayed, simply click “View more locations” and you will be taken to our Find a Location tool where you can select the location of your choice simply by clicking “Set as Location”.


  • Shipment Profiles
    When you ship the same package repeatedly to the same recipient you can create a profile for them that FedEx Ship Manager at will remember.
  • Preferences
    Detailed preferences allow you to customize your shipping experience. Set defaults for frequent selections and choose to skip steps that are not relevant to your business needs.
  • Customized Reporting
    Create a variety of customizable reports to view online, print or save to a file.
  • Group Address Book
    Save time when you send the same package to a number of recipients. Create groups of up to 10 recipients and store up to 100 groups in your Group Address Book.
  • Reference Reminder
    If you forget to enter information into the references fields when shipping a package, this feature will remind you.


  • Shipment History
    Instantly see what you've shipped, and where, over the past 45 days. Customize your Shipment History view by adding or removing columns to suit your needs.
  • FedEx Email Notifications
    Send email notifications regarding the status of your shipment to yourself, your recipient or any third party.
  • Package Status Tracking
    Check the status of your shipments and confirm delivery, anywhere, anytime, with just a few clicks.


To begin using FedEx Ship Manager at, you will need the following:

  • A computer with Internet access and a printer.

For optimum viewing, the following web browsers are recommended.

Microsoft® Windows 10, XP or 2000 operating systems:

  • Microsoft® Internet Explorer 9.x or higher
  • Mozilla Firefox 50.x or higher
  • Opera 40.x or higher
  • Safari 8.x or higher
  • Google Chrome 50.x or higher

Mac OS 10.4 or higher operating systems:

  • Safari 8.x or higher
  • Mozilla Firefox 50.x x or higher
  • Opera 9.x or higher

Get Help

Learn how to ship online using FedEx Ship Manager at, or get help with specific types of shipments, with the Interactive Help Guide. Tutorials in a variety of interactive formats provide the right type of assistance to fit your specific need.

Try the Interactive Help Guide now >>

  • If you need technical support for FedEx Ship Manager at, please call 1.877.339.2774

Getting Started

To get started with FedEx Ship Manager at, you need a FedEx account number and a user ID and password.

Once you have your account number, user ID and password, you can begin shipping immediately! Simply select "Ship Now" from the shipping tab on any page of

Start Shipping Now >>