Benefits and Features
- Easy to Use
Single-screen intra-Canada shipping and two-screen international shipping, with fewer pop-ups.
Ship anywhere, anytime, from wherever you are - all you need is Internet connection and a printer.
- International Shipping
Ship to the U.S. and more than 220 countries and territories. Tell us what you are shipping and we'll tell you which customs documents might be required for your shipment.
- Smart Features
Watch as we auto-complete the fields for you. Modules are dynamic and results appear automatically as you go.
- Multiple Package Shipping
Easily prepare FedEx Express and FedEx Ground shipping labels for up to 25 pieces to the same destination address.
- Start and Finish at Your Convenience
Multi-tasking? The Save for Later feature lets you stop and return to complete your shipment at another time.
- Address Book
Create or import up to 2,000 recipient or sender addresses for storage in your FedEx Address Book, or select addresses directly from Microsoft Outlook®.
- Schedule a Pickup
Arrange for a driver to pick up your shipment without even leaving the shipping screen. No need to pick up the phone.
- Get Courtesy Rate Quotes
Quickly estimate the cost of sending domestic and international shipments, right on the shipping screen.
- Create a Return Shipment
Print or email return labels. Generate return shipment customs documents for international shipments and create customizable package and shipping instructions for the return shipper.
- Hold at Location
Get the 5 closest locations where the package can be held near the recipient’s address. If you prefer a different location than what is displayed, simply click “View more locations” and you will be taken to our Find a Location tool where you can select the location of your choice simply by clicking “Set as Location”.
- Shipment Profiles
When you ship the same package repeatedly to the same recipient you can create a profile for them that FedEx Ship Manager at fedex.ca will remember.
Detailed preferences allow you to customize your shipping experience. Set defaults for frequent selections and choose to skip steps that are not relevant to your business needs.
- Customized Reporting
Create a variety of customizable reports to view online, print or save to a file.
- Group Address Book
Save time when you send the same package to a number of recipients. Create groups of up to 10 recipients and store up to 100 groups in your Group Address Book.
- Reference Reminder
If you forget to enter information into the references fields when shipping a package, this feature will remind you.
- Shipment History
Instantly see what you've shipped, and where, over the past 45 days. Customize your Shipment History view by adding or removing columns to suit your needs.
- FedEx Email Notifications
Send email notifications regarding the status of your shipment to yourself, your recipient or any third party.
- Package Status Tracking
Check the status of your shipments and confirm delivery, anywhere, anytime, with just a few clicks.
To begin using FedEx Ship Manager at fedex.ca, you will need the following:
- A computer with Internet access and a printer.
For optimum viewing, the following web browsers are recommended.
Microsoft® Windows 10, XP or 2000 operating systems:
- Microsoft® Internet Explorer 9.x or higher
- Mozilla Firefox 50.x or higher
- Opera 40.x or higher
- Safari 8.x or higher
- Google Chrome 50.x or higher
Mac OS 10.4 or higher operating systems:
- Safari 8.x or higher
- Mozilla Firefox 50.x x or higher
- Opera 9.x or higher
Learn how to ship online using FedEx Ship Manager at fedex.ca, or get help with specific types of shipments, with the Interactive Help Guide. Tutorials in a variety of interactive formats provide the right type of assistance to fit your specific need.
- If you need technical support for FedEx Ship Manager at fedex.ca, please call 1.877.339.2774
To get started with FedEx Ship Manager at fedex.ca, you need a FedEx account number and a fedex.ca user ID and password.
- If you do not have a FedEx Account Number, you can open an account online.
- If you have a FedEx account number, but do not have a fedex.ca user ID and password, register for fedex.ca.
Once you have your account number, user ID and password, you can begin shipping immediately! Simply select "Ship Now" from the shipping tab on any page of fedex.ca.