Take control of your returns.

FedEx® Global Returns provides you with the control and flexibility you need to manage your customers’ returns within Canada and internationally.

Control Returns.

Do you need an easy, cost-effective, simple solution to streamline your business processes? See how FedEx Global Returns can help.

Need help with a return?

See what you need to know

Take control of your returns.

More choices.
We’ll help you tap into the marketplace with flexible service choices and extensive intra-Canada and global coverage for both your outbound and return shipments.

More flexibility.
You’ll have the option to create the return label and customs documentation for international shipments at the same time as the outbound shipment, or just for the return trip using one of our electronic shipping solutions.

More benefits.
To help reduce customs delays and surprise costs, FedEx Global Returns also walks you through key information that brokers and customs officials need.

Return Options

Explore all of your options for optimizing global returns.

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Tips for Original Shippers

Find everything you need to set up a return shipment for customers, clients, and business partners.

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Tips for Return Shippers

Get helpful tips for processing a return.

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