Additional Service Options

FedEx Hold at Location Service

With the Hold at FedEx Location service, your FedEx Express shipments can be held for pickup at an eligible FedEx location. It's the secure, flexible and convenient way to ensure your shipment arrives when your recipient needs it – all at no extra charge.

Hold at FedEx Location service makes it easy to pick up qualifying FedEx Express shipments earlier than the scheduled delivery commitment, so your reps or agents can pick up their samples and medical device shipments earlier in the morning in order to make their hospital deliveries.

We hold packages at both FedEx World Service Centres™ and FedEx Office™ Print and Ship Centres. Many FedEx staffed locations are open before 9 am and select FedEx Office Print and Ship Centre locations are open 24 hours a day, 7 days a week for added convenience.

To verify Hold at FedEx Location service availability, locations, and pickup times, use the Find Drop-off Locations tool at fedex.ca, call 1.800.GoFedEx 1.800.463.3339 or contact your account executive.

Dangerous Goods Service

FedEx Express is one of the largest carriers of Dangerous Goods worldwide. Whether you are shipping Dangerous Goods – including dry ice – within Canada or internationally, we have the expertise to provide safe solutions for handling and transporting your Dangerous Goods shipments. FedEx Ground® accepts 'consumer commodities' and 'limited quantities' as defined, labelled and packaged in accordance with the Transportation of Dangerous Goods Act and Regulations for shipments within Canada.

Learn more about FedEx Dangerous Goods Service