Critical and time-sensitive services

When timing is everything — an AOG incident that’s disrupting service, a manufacturing line idle for lack of a component, a critical shipment that won’t fit in a shipping container — you need options you might not find in any standard service. We handle shipments of all sizes and complexity, including oversize and engines, with a variety of services.

Critical shipments

For your shipments with time-specific deadlines that standardized shipping services can’t meet, and shipments requiring special care in handling, we deliver with our expedited surface and air services and our temperature-control and secure services.

  • Time-specific pickup and delivery throughout North America, 24 hours
    a day, 365 days a year, with same-day and early next-day deliveries.
  • Exclusive-use vehicles, ranging from minivans to tractor-trailers.
  • Access to virtually every on-demand aircraft in the world.

Extraordinary services

In addition to expedited ground and air services and special handling services, FedEx can go outside the box to help ensure your critical shipment gets where it needs to be.

  • On-Board Couriers: We’ll hand-carry a critical shipment — the ultimate in security, flexibility and speed.
  • Next Flight Out: We’ll find the next aircraft, cargo or commercial, that will get your shipment there.
  • Next Drive Out: We’ll send your time-critical shipments on a dedicated vehicle.
  • Local Courier Services: We’ll book your shipment for local delivery and tendering/retrieving from the airlines.

Learn more about FedEx Custom Critical

FedEx® Charters

When you have freight that can't fly on a scheduled service because of its critical timing, large size, special handling requirements or off-route destination, FedEx Charters can meet your need with our large and diverse fleet of aircraft, trained personnel and decades of experience.

FedEx Charters provides service in and out of hundreds of U.S. and international airports, using the world’s largest and best-maintained cargo fleets.

The aircraft, schedule and flight plan are all based on your requirements, and our crews, customized load plans and professional loadmasters ensure that you receive premium service and reliability.

We offer a broad selection of aircraft, backed with extensive experience, to meet your capacity, loading and special handling needs, including:

  • Boeing 777F    
  • MD-11F
  • MD-10-30F
  • MD-10-10F
  • Airbus A300-600F
  • Airbus A310-200F
  • Boeing 757F
  • Boeing 727-200F

Learn more about FedEx Charters and see diagrams of our fleet.

FedEx Expedited Freight Services®

Have an important freight shipment, but aren’t sure of the best way to get it there and meet all your requirements for speed, handling or destination?

FedEx Expedited Freight Services is your best call for shipping demands that defy the usual service descriptions. Receive quotes for and book shipments with multiple networks, all with just one call to 1.866.274.6115.

Call FedEx Expedited Freight Services:

  • When you need freight shipping services that are faster than the standard services you use.
  • If you aren't sure which FedEx® solution is the best answer to move your expedited freight.
  • If you have ad-hoc, short-term logistics projects requiring multiple modes of shipping.
  • When you need to accelerate or rescue a shipment en route.

FedEx SameDay®

When tomorrow isn’t soon enough, our same-day services can help you save the day. FedEx SameDay services are our fastest shipping options, moving packages and freight 365 days a year, throughout all 50 states. You get reliable door-to-door delivery of your time-sensitive shipments in just hours, plus the peace of mind that comes with using FedEx.

Three services. One day.

Whether sending packages or freight, between major cities or within a city, our same-day services offer flexibility, convenience, status updates, delivery confirmation and a money-back guarantee.*

  • FedEx SameDay. Urgent shipments delivered in just hours, depending on flight availability. For documents and packages up to 150 lbs., 7 days a week, 365 days a year. Available in all 50 states.
  • FedEx SameDay® City. Urgent shipments delivered in just hours, depending on availability, between select ZIP codes within 25 miles of the city center. Available within select U.S. metro areas. For loose packages or palletized freight; unlimited total shipment weight.
  • FedEx SameDay® Freight. Urgent shipments delivered in just hours, depending on flight availability. For shipments more than 150 lbs. composed of multiple packages or palletized freight.

Getting Started

Same-day services are dependent upon flight and courier availability, so contact us as soon as possible to arrange a shipment. It also requires a user ID that is specific to FedEx SameDay, and certain shipments require prior approval. You can create your account and learn more at

*For details on the FedEx Money-Back Guarantee, see Our Services at