FedEx Web Services

Welcome to FedEx Web Services, your convenient source for developer guides, sample code, certification, production keys, and other information you will need to integrate FedEx into a website or application you’re developing.

Learn more about FedEx Web Services

View the demo

Get Started on the Right Path

To make sure your integration follows the correct process, we need to know if the application you are developing is for your company's use, or if you plan to resell it.

Your Application Is for Internal Company Use Only:

Click the steps below to get started.

icon-web-serv-documentation icon-web-serv-develop-and-test icon-web-serv-certification icon-web-serv-production

1) Documentation and Downloads

2) Develop and Test

3) Certification

4) Move to Production

Move to documentation

Move to development

Move to certification

Move to production

Your Application May Be Resold:

You must be a member of FedEx Compatible® in order to distribute your software.

Services Available Through FedEx Web Services

The following services are available. To get started click here.

Standard Services
(no certification required)

  • Rate Services
  • Service Availability
  • Tracking and Visibility
  • FedEx Locator

Advanced Services
(require a certification process)

  • Shipping Services
  • Upload Document Services
  • Pickup Services
  • FedEx ExpressTag®
  • Close Services
  • Open Shipping
  • Address Validation

FedEx Web Services Announcements

September 2014 – Retirement of Freight XML Tracking

After December 31, 2014, FedEx Freight will no longer support the Extensible Markup Language (XML) tracking application. We recommend integrating FedEx Web Services into your systems moving forward.

For more information click here.

August 2014 – FedEx Web Services 2014 is Now Available

FedEx announces the 2014 general release of FedEx Web Services. With this new release, you will have access to new features and enhancements that will enable your day-to-day operations to run smoother and shipping processes to work smarter.

Experience the Difference

Features available in FedEx Web Services 2014 include:

  • FedEx Global Returns Email Return Labels
  • Expansion of Global Domestic Services
  • A variety of international enhancements
  • New specialty services enhancements

Learn More

To learn more about this release and for more feature details, click to view the What’s New document.

To take advantage of all the new features in FedEx Web Services, contact your FedEx customer integration consultant or contact the FedEx Technical Support Center at 1.877.FDX. Assist 1.877.339.2774 and say "FedEx Web Services" when prompted.

February 2014 – FedEx Web Services Secure Socket Layer (SSL) Certificate Renewal

FedEx will renew the site certificate with VeriSign for the following FedEx Web Services servers on March 01, 2014:

  • gatewaybeta.fedex.com
  • gateway.fedex.com
  • ws.fedex.com
  • wsbeta.fedex.com

Customers who need a local copy of the FedEx SSL certificate installed in their configuration can download the updated certificate, beginning February 25, 2014, by clicking the appropriate link:

The site certificate for gatewaybeta.fedex.com will expire on March 4, 2014. Customers requiring a local copy must install the new certificate prior to March 04, 2014, or their FedEx test integration will not function.

If you have any questions or need technical assistance, please contact the FedEx Help Desk at 1.877.339.2774 or send an email to websupport@fedex.com.

 

January 2014 – Address Validation Database Change for Web Services

FedEx has improved the reliability and accuracy of address validation within FedEx Web Services by implementing a new Address Validation Database. In addition to improved results, you will notice slight differences in transaction responses. For more information about the new Address Validation Database and the data differences you may notice, click here.

2014 Rate and Pricing Changes for FedEx® Services

As you begin to plan for next year’s shipping needs, we want to let you know about changes to
FedEx standard list rates that will take effect Jan. 6, 2014.1

Which rates are changing?

  • FedEx Express package and freight rates will increase an average of 3.9% for U.S., U.S. export and U.S. import services.
  • FedEx Express is not adjusting the fuel price at which the fuel surcharge begins and is not reducing the fuel surcharge.
  • FedEx One RateSM pricing will not change.
  • There will be an increase in FedEx Ground, FedEx Home Delivery® and FedEx SmartPost® rates.
  • Minimum rates for FedEx Express® services will change.
  • Select surcharge, fee and other changes will also take effect Jan. 6, 2014.

Where online do I find the newest updates?

Go to fedex.com/rates2014 to:

  • Get detailed information about rate, surcharge, fee and other changes.
  • Find out how to use FedEx rate tools.
  • Get answers to frequently asked questions.

What are my options to learn more?

We provide several ways for you to obtain rate information:

  • Go to our dedicated website at fedex.com/rates2014 or access it from the fedex.com
    home page.
  • Beginning Dec. 13, 2013, you can go to fedex.com/2014serviceguide to download the
    January 6, 2014, FedEx Service Guide.

If you have any questions, please contact your FedEx customer integration consultant or contact the Technical Support Center at 1.877.FDX Assist 1.877.339.2774, Monday through Friday, 7 a.m. to 9 p.m. CST; and Saturday, 9 a.m. to 3 p.m. CST. For more information, go to fedex.com/us/2014rates/.

Thank you
We appreciate your confidence in us and look forward to serving you in the future.

1 Please check your FedEx shipping agreement to determine the net impact of these changes on your shipping costs.

September 2013 – Production Secure Sockets Layer (SSL) Certificate Renewal

SSL Certificate Renewal for FedEx Production Integration

FedEx will renew the site certificate with VeriSign for gateway.fedex.com on September 14, 2013. If your current system’s configuration does not allow for the automatic acceptance of our new SSL Certificate, and you need a local copy of the FedEx production certificate. Please download the renewed certificate by clicking here or by typing the following URL into your browser: //images.fedex.com/us/developer/downloads/prod_cert_9_2013.zip. You must install the new certificate on or before September 21, 2013, or your FedEx integrated application will not be able to make a secure connection with the FedEx web servers.

If you have any questions or need technical assistance, please contact the FedEx Help Desk at 1.877.339.2774 or send an email to websupport@fedex.com.

August 2013 – What’s New in FedEx Web Services 2013 version

Ship smarter and faster with the latest FedEx Web Services enhancements. For more information click here.

March 2013 – Update Your FedEx IP Addresses Now to Ensure Proper Data Exchange

 

In order to improve your shipping experience, FedEx has built a new state-of-the-art data center which improves our reliability, disaster recovery capabilities, and the high availability of the servers you currently use to communicate with FedEx. If you secure your network behind a firewall with a specific IP address containment, it will be necessary to add new IP addresses to ensure proper information and data exchange.

Listed below are the URLs and VIPs you should be using to communicate with our web servers:

URL: ws.fedex.com

WTC

ws.fedex.com

199.81.218.58

vip0-ws.dmz.fedex.com

WTC

ws.fedex.com

199.81.218.158

vip11-ws.dmz.fedex.com

WTC

ws.fedex.com

199.81.216.58

vip8-ws.dmz.fedex.com

WTC

ws.fedex.com

199.81.216.158

vip12-ws.dmz.fedex.com

WTC

ws.fedex.com

199.81.217.58

vip9-ws.dmz.fedex.com

WTC

ws.fedex.com

199.81.217.158

vip13-ws.dmz.fedex.com

 

EDC

ws.fedex.com

204.135.8.200

vip14-ws.dmz.fedex.com

EDC

ws.fedex.com

204.135.8.201

vip15-ws.dmz.fedex.com

EDC

ws.fedex.com

204.135.8.202

vip16-ws.dmz.fedex.com

EDC

ws.fedex.com

204.135.13.200

vip17-ws.dmz.fedex.com

EDC

ws.fedex.com

204.135.13.201

vip18-ws.dmz.fedex.com

EDC

ws.fedex.com

204.135.13.202

vip19-ws.dmz.fedex.com

 

URL: gateway.fedex.com

WTC

gateway.fedex.com

199.81.218.57

vip0-gateway.dmz.fedex.com

WTC

gateway.fedex.com

199.81.218.160

vip11-gateway.dmz.fedex.com

WTC

gateway.fedex.com

199.81.216.57

vip8-gateway.dmz.fedex.com

WTC

gateway.fedex.com

199.81.216.160

vip12-gateway.dmz.fedex.com

WTC

gateway.fedex.com

199.81.217.57

vip9-gateway.dmz.fedex.com

WTC

gateway.fedex.com

199.81.217.160

vip13-gateway.dmz.fedex.com

 

EDC

gateway.fedex.com

204.135.8.210

vip14-gateway.dmz.fedex.com

EDC

gateway.fedex.com

204.135.8.211

vip15-gateway.dmz.fedex.com

EDC

gateway.fedex.com

204.135.8.212

vip16-gateway.dmz.fedex.com

EDC

gateway.fedex.com

204.135.13.210

vip17-gateway.dmz.fedex.com

EDC

gateway.fedex.com

204.135.13.211

vip18-gateway.dmz.fedex.com

EDC

gateway.fedex.com

204.135.13.212

vip19-gateway.dmz.fedex.com

 

Please remove the following IPs and VIPs as this data center is no longer operational:

CTC

ws.fedex.com

199.81.198.58

vip4-ws.dmz.fedex.com

CTC

ws.fedex.com

199.81.199.58

vip5-ws.dmz.fedex.com

CTC

ws.fedex.com

199.81.202.58

vip2-ws.dmz.fedex.com

CTC

ws.fedex.com

199.81.203.58

vip3-ws.dmz.fedex.com

CTC

ws.fedex.com

199.81.204.58

vip10-ws.dmz.fedex.com

CTC

ws.fedex.com

199.81.205.58

vip1-ws.dmz.fedex.com

 

CTC

gateway.fedex.com

199.81.198.57

vip4-gateway.dmz.fedex.com

CTC

gateway.fedex.com

199.81.199.57

vip5-gateway.dmz.fedex.com

CTC

gateway.fedex.com

199.81.202.57

vip2-gateway.dmz.fedex.com

CTC

gateway.fedex.com

199.81.203.57

vip3-gateway.dmz.fedex.com

CTC

gateway.fedex.com

199.81.204.57

vip10-gateway.dmz.fedex.com

CTC

gateway.fedex.com

199.81.205.57

vip1-gateway.dmz.fedex.com

 

Thank you for updating your firewall(s). If you have any questions or need assistance, please call the FedEx Technical Support Center at 1.877.339.2774.

February 2013 – Secure Socket Layer (SSL) Certificate Renewal

FedEx renewed the site certificate for gatewaybeta.fedex.com on February 15, 2013. Customers who need a local copy of the FedEx certificate installed in their configuration can download the updated certificate by clicking here. The current certificate expires on the morning of March 4, 2013 and unless customers who need the certification obtain a local copy of the new certificate, their FedEx test integration will not function.

If you have any questions or need technical assistance, please contact the FedEx Help Desk at 1.877.339.2774 or send an email to websupport@fedex.com.

February 2013 – New FedEx Ground® Labels Mean Better Service Reliability

FedEx is updating and improving the FedEx Ground shipping label to be consistent with the new FedEx Express label released in 2011. Most notably, you’ll see a new barcode. This will enable us to implement new services and include more detail about each shipment right on the label. You’ll also notice a better label layout and improved barcode legibility — which means increased read rates and service reliability.

We began using the new label and barcode last month, and we will gradually be increasing production over the next few months. Here are the changes you’ll start to see:
  • The barcode length will increase from 22 to 34 characters.
  • The FedEx Ground shipper number will be located in positions 10–19 of the barcode (separate from the tracking number).
  • The tracking number will be located in positions 21–34 of the barcode.
  • The length of the tracking number will be 12 characters (with the ability to expand to 14 characters in the future).
  • Some label content and identifiers will be in new positions.
  • FedEx Home Delivery® shipping labels will no longer include a “G” identifier, just an “H.”

Answer the following questions to determine if these changes will affect your shipping and receiving processes:

  1. Do you scan FedEx Ground barcodes today as part of your business process?
  2. Do you use a custom-designed label for FedEx Ground® shipments?
  3. Do you sort FedEx Ground or FedEx Home Delivery shipments manually?

If you answered “No” to the above questions, the barcode changes should not affect you.

If you answered “Yes” to any of the questions, please go to fedex.com/barcodeupdates to find out more about the new labels and make the transition easier. You should also be sure to inform any groups that are directly affected by these changes — like IT or shipping and receiving departments.

See all announcements

See all announcements

FAQs for FedEx Web Services

Find answers to commonly asked questions.

See FAQs