FedEx Web Services

Welcome to FedEx Web Services, your convenient source for developer guides, sample code, certification, production keys, and other information you will need to integrate FedEx into a website or application you’re developing.

Learn more about FedEx Web Services

Get Started on the Right Path

To make sure your integration follows the correct process, we need to know if the application you are developing is for your company's use, or if you plan to resell it.

Your Application Is for Internal Company Use Only:

Click the steps below to get started.

icon-web-serv-documentation icon-web-serv-develop-and-test icon-web-serv-certification icon-web-serv-production

1) Documentation and Downloads

2) Develop and Test

3) Certification

4) Move to Production

Move to documentation

Move to development

Move to certification

Move to production

Your Application May Be Resold:

You must be a member of FedEx Compatible® in order to distribute your software.

FedEx Web Services Announcements

September 2016 – FedEx Web Services Security Certificates Renew on September 17, 2016

FedEx will renew the security certificate with Symantec for the following FedEx Web Services servers on September 17, 2016:

  • gatewaybeta.fedex.com
  • gateway.fedex.com
  • ws.fedex.com
  • wsbeta.fedex.com

Customers who need a local copy of the FedEx certificate installed in their configuration should click on FedEx Web Services Security Certificate to register for access to the updated certificates.

If you have any questions or need technical assistance, please contact the FedEx Help Desk at 1.877.339.2774 or send an email to websupport@fedex.com.

What you should do:
Please ensure that the appropriate team members and customers are aware of this important update. If customers have questions or need technical assistance either before or following the update:

August 2016 -- Streamline Your Shipping with New FedEx Software

Today FedEx announces the 2016 general release of new software for FedEx Ship Manager® Server and FedEx Web Services. Product offerings in these releases provides access to new features and enhancements to streamline your shipping processes and enable your day-to-day operations to run smoother. Additionally, several new features will enable you to ship international packages faster and will further streamline your dangerous goods shipping process. You will also gain greater visibility and control over delivery schedules and options.

Ship International easier than before!

  • Reclassification of Clearance Entry Fee (CEF) provides the ability to bill the CEF and associated taxes along with duties and taxes to the shipper, recipient or third party. CEF is reclassified from a transportation surcharge to an ancillary fee.
  • Hold at Location in Canada provides the Hold at Location lookup functionality to all FedEx Express locations where the service is available.
  • Expanded Signature Options allows you to select a desired signature option for international shipments, similar to what’s available for domestic shipments.

Streamline your dangerous goods shipping processes!

  • Dangerous Goods enhancements offer you a standard data structure and transmission protocol to upload dangerous goods documentation data. This protocol handles the currently applicable regulations (IATA/ICAO, 49 CFR, ADR) and additional regulations as needed. This data is later used by FedEx Express, FedEx Ground or FedEx Freight operations.

Gain greater visibility and control over delivery schedules and options!

  • Estimated Delivery Notification (EDN) provides a new notification option which triggers an email on the delivery date.
  • Additional document types for Electronic Trade Documents (ETD) uploads allow you to choose Microsoft Office 2010 Word (docx) and Excel (xlsx) documents as additional supported document types for ETD uploads.

For more details please click on the links below.

  1. FedEx Web Services 2016 technical documentation and the What’s New document, click here.
  2. FedEx Ship Manager Server v. 16.0.1 technical documentation and the What’s New document, click here. To view the FedEx Ship Manager Server v. 16.0.1 release notes, click here.
  3. To learn more about these software releases and for more feature details go to the FedEx Developer Resource Center at fedex.com/us/developer.

Thank you for using FedEx. We appreciate your business.

 

June 2016 – Important WSDL Update Affecting FedEx Web Services Customers

FedEx is in the process of upgrading software that handles requests based on older versions of the FedEx Web Services WSDLs. These include Ship Service versions prior to version 16, Close Service prior to version 4, and Electronic Trade Documents (ETD)/Upload Service prior to version 8.

Please be watchful for any issues on or after the migration dates noted below. Also, check the FedEx Developer Resource Center (DRC) FedEx Web Services announcements page each Tuesday for any changes to the schedule.

Migration Date

Ship WSDL

Upload Documents WSDL

Close WSDL

6-6-2016

v15

v7

 

6-13-2016

v14 – v13

v6 – v5

v3

8-1-2016

v12 – v11

v4 – v1

v2 – v1

8-8-2016

v10

 

 

8-15-2016

v9 – v4

 

 

8-22-2016

v3 – v1

 

 

What you should do:
Please ensure the appropriate team members are aware of this important update. If you have questions or need technical assistance:

Thank you for your time and attention. We appreciate your business.

 

March 2016 – FedEx® QuickShip Retirement Set for March 31, 2016

Effective March 31, 2016, FedEx will discontinue support of FedEx QuickShip. We encourage you to transition to other FedEx® solutions for rating, shipping and tracking functionality.

FedEx offers the following solutions; select the solution that best fits your specific needs:

  • To learn more about FedEx shipping services through FedEx Ship Manager® at fedex.com, go to fedex.com.
  • To learn more about creating a custom FedEx Web Services integration, go to the FedEx Developer Resource Center at fedex.com/us/developer.
  • To learn more about services and solutions available from FedEx® Compatible providers, go to the FedEx Compatible website, fedex.com/us/compatible.

 

For support:
Please ensure that the appropriate team members are aware of this important update. If you have questions or need technical assistance:

Thank you for your time and attention. We appreciate your business.

January 2016 - FedEx Web Services Coding Best Practices Guidelines

To efficiently integrate with FedEx Web Services, developers should follow these best practice guidelines. Click here for the document.

December 2015 - FedEx 2016 Rate and Pricing Changes

As you begin to plan your next year’s shipping needs, we want to inform you of changes to FedEx® Standard List Rates that will take effect on Jan. 4, 20161. Additionally, effective Jan. 4, 2016, there will be changes to shipping fees and surcharges that may apply to your shipment and affect your total shipping rate.

Which rates are changing?

  • FedEx Express package and freight standard list rates will increase an average of 4.9% for U.S., U.S. export and U.S. import services.
  • FedEx Ground and FedEx Home Delivery® standard list rates will increase an average of 4.9%.
  • FedEx International Premium® rates will change.
  • Minimum rates for FedEx Express® services will change.
  • FedEx Ground Multiweight® rates will change.
  • FedEx SmartPost® rates will change.
  • FedEx One Rate® pricing will change.
  • FedEx Freight rates will increase by 4.9% on average, applicable to the FXF 1000, FXF 501 and other related series base rates.
  • FedEx® Retail Rates will change. Use our Rate Tools application to view 2016 FedEx Retail Rates beginning Jan. 4, 2016.

Where online do I find the newest updates?
Go to fedex.com/us/2016rates to:

  • Get detailed information about rate, surcharge, fee and other changes.
  • Learn how to use FedEx rate tools.
  • Get answers to frequently asked questions.

You can also access fedex.com/us/2016rates from the fedex.com home page.

If you have any questions, please contact your FedEx customer integration consultant or contact the Technical Support Center at 1.877.FDX Assist 1.877.339.2774, Monday through Friday, 7 a.m. to 9 p.m. CST; and Saturday, 9 a.m. to 3 p.m. CST. For more information, go to fedex.com/us/2016rates.

1 Please check your FedEx shipping agreement to determine the net impact of these changes on your shipping costs.

December 2015 - Important SHA-2 Security Update for FedEx Web Services Customers

FedEx proactively enables, promotes and elevates secure automation transaction technology and communication protocol standards. As part of our commitment to ensuring strong encryption standards within SSL/TLS and code-signing certificates, on January 30, 2016, FedEx will be updating our encryption and communication protocol requirements. These new enhancements include the upgrade of our certificates to SHA-256 and only supporting TLS protocol connections; as well as, the disablement of SSLv3 protocol.

Our updated requirements reflect the new and more secure industry standards of SHA-256 (SHA-2) encryption and TLS protocol, which are in line with a broader industry shift in how browsers and websites encrypt traffic to protect the contents of online communications. As part of the update, FedEx will replace its current SHA-1 certificates with the SHA-2 standard on the following environments:

  • gateway.fedex.com
  • ws.fedex.com

What you should do:
As of January 30, 2016, customers will need to support the SHA-2 encryption and TLS protocol security standards to continue to communicate to FedEx and prevent a potential communication failure. We recommend that you test/check your applications, systems or devices that connect to FedEx to verify they support the SHA-2 and TLS standards.

If your system already supports SHA-2 security standards, then no action is necessary; but if your system only supports SHA-1 based certificate verification and/or an SSLv3 protocol, you will experience connection issues if you fail to update both. Customers will need to ensure that they have a plan to support SHA-2 and TLS prior to January 30, 2016.

Customers who need a local copy of the FedEx SSL SHA-2 certificate installed in their configuration should click on FedEx Web Services SHA-2 Certificate to register for access to the updated certificate.

FedEx Web Services customers can verify if they are SHA-2 compliant and TLS ready by testing a transaction in our FedEx Web Services test environment by pointing their application to the wsbeta.fedex.com:443/web-services/ endpoint which has been upgraded to TLS and the SHA-2 certificate. A successful transaction in our test environment indicates SHA-2 compliance.

For support:
Please ensure that the appropriate team members and customers are aware of this important update. If customers have questions or need technical assistance either before or following the update:

September 2015 – The FedEx SHA-2 September 19, 2015 Upgrade is Delayed

The initiative for FedEx to update its encryption security to SHA-256 (SHA-2) on Saturday, September 19, 2015 has been delayed. FedEx will keep you informed when this important security update will occur and provide further instructions about downloading the required certificates.

Meanwhile, please ensure that the appropriate team members are aware of this important update.

FedEx Support:

For FedEx Web Services:

 

See all announcements

See all announcements

Services Available Through FedEx Web Services

The following services are available. To get started click here.

Standard Services

  • Quote Rates
  • Validate Service Availability
  • Validate Postal Codes
  • Track Shipments
  • Search FedEx Locations

Advanced Services

  • Create Shipments
  • Manage Open Shipping
  • Manage Pickups
  • Upload Electronic Trade Documents & Images
  • Close Shipments
  • DGDS - Upload Dangerous Goods Commodities Data
  • DGLD - Retrieve Dangerous Goods Shipments
  • Validate Addresses
  • Redirect Shipments

FAQs for FedEx Web Services

Find answers to commonly asked questions.

See FAQs