Healthcare Return Solutions

Keep your high-value products cycling quickly, avoid degradation of diagnostic samples and ensure compliance with all regulations. FedEx brings cost-effective efficiency to the medical industry with return solutions that are easy for your sales representatives, your central facilities and your end customers.


Additionally, the increased visibility and tracking capabilities of our return solutions will enable you to plan staffing and other resource utilization ahead of time, based on the volume of products or testing materials in your return pipeline.


Jump to your industry's solution:


 FedEx medical and surgical devices and instruments return label options

Medical and Surgical Devices and Instruments

You need a simple, fast, reliable and trackable return solution to ensure your high-value products are returned quickly — both by customers and by your sales representatives — to maximize utilization and minimize inventory. FedEx makes it easy to plan the return as part of the outbound shipment with all the return packaging and labels included.

See How It Works

Download the Orthofix case study to see firsthand how the FedEx Express® Billable Stamps solution works for this company.

Return Label Options

With FedEx Express, you get the ease, speed, convenience and reliability you need:

  • FedEx Express Billable Stamps: You include a FedEx provided, preprinted return label in the original package at the time of shipment. Download the online order form to order FedEx Express Billable Stamps.
  • FedEx Print Return Label: You create and print a FedEx Express linked outbound and return label for domestic and international shipments and include it in the original package at the time of shipment. Go to the FedEx Print Return Label section now.

Use FedEx Ship Manager® at fedex.com or your preferred FedEx® electronic shipping solution to create linked shipping and return labels.

With either solution, use our time-definite FedEx Express® services for both outbound and inbound U.S. domestic shipping to ensure the speed and reliability both you and your customers require.

FedEx diagnostics and testing return label options

Diagnostics and Testing

You need inbound ease, speed and accuracy to limit sample degradation and meet your turnaround commitments for providing test results to clients. You also need a return solution that's very easy and convenient for your customers.

See How It Works

Download the Southwest Labs case study to see firsthand how FedEx return solutions work for this company.

Return Label Options

  • FedEx Express Billable Stamps: You include a FedEx provided, preprinted return label in the original package at the time of shipment. Download the online order form to order FedEx Express Billable Stamps.
  • FedEx Print Return Label: Create batches of return labels to include with your testing kits for superior visibility of inbound shipments.

Use FedEx Ship Manager at fedex.com or your preferred FedEx electronic shipping solution to create and print return shipping labels.

And by choosing a time-definite FedEx Express service for inbound shipping, you ensure the speedy and reliable fulfillment of test results for complete customer satisfaction.

FedEx pharmaceutical return label options

Pharmaceuticals

With controlled substances, it’s critical that you have a simple and reliable return process in place to ensure that you are in compliance with U.S. Food and Drug Administration (FDA) regulations. As it often involves the return of expired and recalled pharmaceuticals, a return solution that makes it easy for you to provide labels upon request is ideal.

Return Label Options

With our cost-effective solutions, your returns are easy:

  • FedEx Print Return Label: Your customer service department creates and sends a stand-alone FedEx Ground or FedEx International Ground® print return label when the customer requests a return. Go to the FedEx Print Return Label section now.
  • FedEx Email Return Label: Upon request, your customer service department sends an email containing a password-protected URL and barcode alternative for the customer to print the label on their own computer or let a FedEx Office location print it for them by showing the barcode on their mobile device at the FedEx counter. Go to the FedEx Email Return Label section now.

Use FedEx Ship Manager at fedex.com or your preferred FedEx electronic shipping solution to create and print or email return shipping labels.

Use our cost-effective, timely and reliable FedEx Ground® service for both outbound and inbound shipping. FedEx Ground is faster to more locations than UPS Ground. The FedEx Print Return Label option is also available for FedEx International Ground outbound and inbound shipping.