Return Label Options

FedEx® return solutions offer a range of flexible options that provide greater convenience, faster turnaround times and reliable FedEx service — terrific competitive advantages for your business. Browse our selection of return label options, or jump to one now:

FedEx Print Return Label

Ideal for retail products, legal documents, pharmaceuticals, and warranty/repair services.

Use a FedEx electronic shipping solution to print a return label and include it in the original shipment to your customer, or send it separately. To use the print return label, your customer simply prepares their package for shipping and applies the return label. Then they may tender the FedEx Express® U.S. or international package, FedEx Ground® package or FedEx International Ground® package to FedEx by scheduling a pickup, using a regular scheduled pickup, or visiting a FedEx dropoff location. Alternatively, FedEx SmartPost® returns (for over 100 average daily volume) may be tendered to any USPS access point, including the shipper's mailbox.

More about the print return label:

  • Costs nothing unless used.
  • Can be linked with the outbound label for easy shipment-status tracking.
  • Can be used with Saturday delivery, dry-ice service and the Hold at FedEx Location option.
  • Provides you with the flexibility to offer your return shipper the convenience to request a pickup. Alternatively, you may encourage them to drop off at a staffed FedEx location for greater cost control and speed.

For more information about the FedEx Print Return Label, go to Our Services.

FedEx Email Return Label

Ideal for retail products and for warranty/repair services.

Use a FedEx electronic shipping solution to email your customers a password-protected fedex.com URL and barcode alternative that they choose to either print the return label directly from their computer or present the barcode at a FedEx Office location to print the return label at the counter. To use the email return label, your customer simply prepares their package for shipping and then prints the label themselves or goes to FedEx Office to have the label printed for them. They then apply the return label and determine how best to tender. FedEx Express or FedEx Ground packages may be tendered to FedEx by scheduling a pickup, using a regular scheduled pickup, or visiting a FedEx dropoff location. Alternatively, FedEx SmartPost returns (for over 100 average daily volume) may be tendered to any USPS access point, including the shipper's mailbox.

More about the email return label:

  • Includes links for scheduling a pickup and finding drop-off locations.
  • Enables you to decide how much time the customer has to print the label.
  • Costs nothing unless used.
  • Can be linked with the outbound label for easy shipment-status tracking.
  • Can be used with Saturday delivery, dry-ice service and the Hold at FedEx Location option.
  • Provides you with the flexibility to offer your return shipper the convenience to request a pickup from their home or business. Alternatively, you may encourage them to drop off at a staffed FedEx location for greater cost control and speed.

For more information about the FedEx Email Return Label, go to Our Services.

FedEx Express® Billable Stamps

Ideal for legal documents, medical devices, and diagnostic and testing services.

These are convenient shipping labels that come preprinted from FedEx with your return address. Because you specify the delivery service in advance, you can use billable stamps to control costs and to manage returns and other inbound FedEx Express shipments.

More about the billable stamp:

  • Standard stamps can be used for deliveries Monday through Friday, and expanded stamps can be used for deliveries Monday through Saturday.
  • The stamps cost nothing if not used.
  • To order the stamps, download the online order form.
  • The stamps can be used with the Hold at FedEx Location option.
  • If you have any questions, download FedEx Express Billable Stamps FAQs.

For more information about FedEx Express Billable Stamps, go to Our Services.

FedEx Ground® Package Returns Program

Ideal for warranty/repair, retail and pharmaceuticals.

This is an easy-to-use solution for FedEx Ground returns in the U.S. and Canada. You can enclose a FedEx provided preprinted return shipping label with the original shipment, or you can send your customer one upon request. When your customer needs to return a package to you, they prepare their package for shipping, apply the return label, and tender the package to FedEx by scheduling a pickup, using a regular scheduled pickup, or visiting a FedEx dropoff location.

More about the program:

  • It is available for FedEx Ground shipments throughout all 50 states, within Canada, and between the U.S. and Canada.
  • It is a contract-only service; you must contact your FedEx account executive to set up an account and place the initial preprinted label order.
  • Existing and approved FedEx Ground Package Returns Program customers may order the preprinted labels by calling 1.800.GoFedEx 1.800.463.3339.
  • Your return shipper may drop off, use a regular scheduled pickup or request a residential or business pickup. No pickup fee applies and next-business-day pickups can be scheduled from business or residence until 10 p.m. CST.

For more information about the FedEx Ground Package Returns Program, go to Our Services.