FedEx declared value

FedEx declared value

Ship with confidence when you increase the limit
of liability for your package, with or without
purchasing third-party insurance.

Ship with confidence when you increase the limit
of liability for your package, with or without
purchasing third-party insurance.


What is declared value?

The declared value of a package represents our maximum liability in connection with the shipment of that package, including, but not limited to, any loss, damage, delay, or misdelivery relating to that shipment. As the shipper, it’s your responsibility to prove any actual damages. Exposure to and risk of any loss in excess of your declared value is assumed by you.

 

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Declared value is not shipping insurance.

You may or may not choose to purchase insurance from an insurance agent or broker to get door-to-door protections, coverage for losses outside of the control of FedEx, expedited replacement goods, and reimbursed shipping costs. Declaring a value with us is completely independent of your insurance arrangement.

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Declared value is not shipping insurance.

You may or may not choose to purchase insurance from an insurance agent or broker to get door-to-door protections, coverage for losses outside of the control of FedEx, expedited replacement goods, and reimbursed shipping costs. Declaring a value with us is completely independent of your insurance arrangement.

 

The amount you declare should reflect the total amount it would cost to replace or repair the items in your shipment. Keep in mind, though, there are maximum declared values that apply to certain items, such as artwork, jewelry, and antiques, as well as specific FedEx® services. Use our service guide to learn more about maximum declared values.

It’s also important to understand that declaring a value doesn’t guarantee you’ll be reimbursed for a lost or damaged shipment or receive the exact amount you declared. First, you’ll need to file a claim in writing. Then, since every shipment is different, we thoroughly review and investigate each case to determine liability.

 

Here's some key info to consider:

  • To be reimbursed, you must provide proof of loss or damage of goods.
  • To be reimbursed, you must provide proof that FedEx is at fault.
  • If you declare a value for items that are prohibited (e.g., firearms, cash or currency, tobacco products) and they are lost or damaged, you will not be reimbursed.
  • No matter the amount you declare, our liability won’t exceed your shipment’s repair cost, its depreciated value, or its replacement cost—whichever is less.
  • Any effort to declare a value more than the maximums allowed in the FedEx Service Guide is null and void. Our acceptance for carriage of any shipment with a declared value in excess of the allowed maximums doesn’t waive any provision in the service guide.
  • No reimbursements are made for the misdelivery of information.
     
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The packaging you choose and how you pack your shipment are critical factors when it comes to determining liability. If a shipment is improperly packaged and/or packed and is subsequently damaged, FedEx will not be deemed at fault.

Compare declared value and insurance

Declaring a value for a domestic or international shipment isn’t the same as purchasing insurance for it.
See below for a comparison.

Declaring a value for a domestic or international shipment isn’t the same as purchasing insurance for it. See below for a comparison.

Option

Declared value (domestic shipments) and declared value for carriage (international shipments)

Insurance

Purchased from

FedEx Insurance agent or broker

Benefits and coverage

  • Increases FedEx maximum liability in connection with shipment
  • Based on declared value by shipper when shipment created
  • Exceptions and maximum values apply
  • Shipment covered while in transit, from door to door

Reimbursements

  • Paid by FedEx only if shipper can prove damage
  • Amount paid based on shipment’s repair cost, its depreciated value, or its replacement cost—whichever is less
  • Paid by insurance broker no matter if loss or damage was or was not due to negligence on the part of FedEx
  • Amount paid reflects full value of the shipment, plus shipping costs

Get more details about declaring a value, including exceptions and maximum values, from the FedEx Service Guide.

Determining the cost of declared value

The amount you pay to declare a value is based on the item or items you’re shipping (total value) and the type of shipping you choose (FedEx Express®, FedEx Ground®, or FedEx Freight® service).

Declared value rates are incremental and depend on the amount you declare. The first $100 of value in your shipment is included in your shipping rate at no extra charge as part of our standard $100 limit of liability. Your declared value fees reflect any amount that exceeds that $100.

Payment for declared value is due at the same time you create your shipment and pay your shipping costs.

 

Direct Signature Required for declared value shipments of $500 or more

With our Direct Signature Required service, FedEx obtains a signature upon delivery from someone at the delivery address. If no one is there to sign for it, we’ll reattempt delivery at another time. Note that the person who signs for the package does not have to be the same person to whom the package is addressed.

 

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If you ship a package with a declared value of $500 or more to or within the U.S. and to Canada:

  • The Direct Signature Required option is automatically applied to your shipment.
  • You will not be charged extra for this service.
     
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If you ship multiple packages together using a domestic service option or international ground, and one of the packages has a declared value of $500 or more:

  • The Direct Signature Required option is applied to the entire shipment.
  • Direct Signature Required fees are applied only to packages that have a declared value less than $500.
  • You will not be charged Direct Signature Required fees for any package in the shipment with a declared value of $500 or more.
     
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If you ship multiple international express packages together to the U.S. or Canada and
a) the shipment contains at least one package with a declared value of $500 or more, or
b) the package-level data isn’t provided, and the average declared value of the packages included in the shipment is $500 or more (based on the destination country’s currency):

  • The Direct Signature Required option is applied to your entire shipment.
  • You will not be charged extra for this service.
     

Learn more about direct signatures. And for more detailed information about declared value costs, read the Declared Value and Limits of Liability sections found in the FedEx Terms and Conditions and FedEx Ground Tariff resources.

How to enter declared value when creating a shipping label online

Your declared value should reflect the total amount it would cost to replace or repair the items in your shipment.

 

To enter a declared value on your shipment:

Step 1
Log in to your FedEx account.

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Step 1
Log in to your FedEx account.

Step 3
Under Package & Shipment Details:

  • Enter the package weight, service type, and package type.
  • Enter a dollar amount to reflect the declared value for the shipment.
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Step 3
Under Package & Shipment Details:

  • Enter the package weight, service type, and package type.
  • Enter a dollar amount to reflect the declared value for the shipment.

Step 4
Review the declared value cost after you calculate the total shipping costs for your selections.

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Step 4
Review the declared value cost after you calculate the total shipping costs for your selections.

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High-value jewelry shipping program

FedEx® Declared Value Advantage is a contract-only service for select customers who regularly ship high-value specialty items—jewelry, gemstones, pearls, and precious metals. Eligible shippers can declare a value of up to $100,000 per domestic shipment and up to $25,000 on shipments sent to select international destinations. You must have a FedEx account to participate in this program, and each Declared Value Advantage agreement will have specific terms for each customer.


 

Or create a FedEx account to get started.

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Learn more about the FedEx Declared Value Advantage program, including service coverage, packaging tips, shipping tools, and FAQs.