Jingle all the way to an efficient, profitable season
The holidays are coming—and so are the customers! Soon they’ll be at your store wanting to send joy to family members and friends. Make sure you’re ready now, and you’ll shine when it’s time to hustle.
Make your holiday game plan
Prep for packing and shipping
Take inventory of your packaging. Order a variety of supplies so you don't run out mid-rush.
Go over the dangerous goods guidelines with your team. Protect your employees, customers, and the FedEx team members who handle packages.
Order and display the dangerous goods counter card for easy reference.
Use our how-to guides to help customers pack everything from breakable gifts to perishable sweets.
Spread cheer—and updates
Order holiday posters on FASCnet.com to show customers the value of shipping with FedEx. And find social media posts you can copy and paste.
Sign up for service alerts. You'll get updates on weather events and other disruptions.
Bookmark essential resources
Get at-a-glance tips from our FASC holiday checklist.
Find visibility tools, festive resources, and more on the holiday shipping page for businesses.
Review advice from a seasoned peer
Kristen Vineyard has owned the Village Express Pack & Ship store in Branford, Connecticut, for 12 years. So she knows a thing or two about holiday rushes! She shared some tips with us.
- Assign someone to help people who are waiting in line. They can make sure the customer has their shipping address ready. And get an idea of what packaging they'll need.
- Communicate with customers. Post a holiday shipping schedule and any service delays on social media.
- Embrace the challenges. Be ready to go with the flow. Make the most of new experiences and learn from them.
As an FASC owner, you can always reach out for guidance. Be sure to keep your FASC contact list handy in case you need support.