The assurance you need when it matters most: FedEx Priority Alert

Why should you have to worry about monitoring the progress of your high-value, time-critical or temperature-sensitive shipments? With FedEx Priority Alert, we’ll do it for you. We’ll assign your account a dedicated specialist who provides around-the-clock support, proactive shipment monitoring, personalized notification and, when necessary, customized package recovery for your FedEx Priority Alert shipments*.

Dedicated support from us. Peace of mind for you.

Global Connectivity. Thanks to our global distribution network, FedEx Priority Alert is available to more than 70 countries worldwide, giving you access to major world markets.

Assurance. You can ship with added confidence because FedEx Priority Alert proactively monitors and notifies you and your customers about the status of your critical shipments.

Special Service. Your FedEx Priority Alert account is assigned a dedicated global service analyst who understands your business and operational needs. You work with your analyst to determine and coordinate notification and recovery procedures, based on both your and your customers' needs.

Priority Placement. Your FedEx Priority Alert shipments receive priority boarding on our aircraft and, where available, priority clearance handling for clearance issue resolution.

*Contract-only service. A per-package or per-pallet surcharge applies for this service.

How Your Industry Benefits

FedEx Priority Alert is ideally suited to meet the unique needs of the healthcare, financial services, aerospace, electronics and industrial machinery sectors.

Get industry-specific information

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FedEx® Shipping Service Specifics

Whether you’re shipping packages or freight, need it delivered overnight or on Saturday, have customers in Canada or around the world, we’ve got you covered.

FedEx Priority Alert is available with the following Intra-Canada services:*
FedEx First Overnight®
Door-to-door delivery by 10 a.m. the next business day.*
FedEx Priority Overnight®
Door-to-door, next-business-day, morning delivery to most metropolitan areas.
FedEx 1Day® Freight
Overnight delivery by 5:00 p.m. the next business day.
FedEx Priority Alert is available with the following international services*:
FedEx International First®
Door-to-door delivery to most destinations in the U.S. by 8 a.m. the next business day, 9 a.m. second business day to select cities in Europe and 10 a.m. third business day to select cities in Asia.
FedEx International Priority
Door-to-door delivery to the U.S. by 10:30 a.m. the next business day and in 1 to 3 business days to more than 220 countries and territories.
FedEx International Priority® Freight
Time-definite delivery typically in 1, 2 or 3 business days to most major world markets.
FedEx International Priority DirectDistribution®
Clears your consolidated shipment through customs as a single entry and delivers to individual recipients in the destination country typically in 2 to 4 business days.

Countries Served

To see which countries you can ship FedEx Priority Alert shipments to and/or from, as well as which FedEx Express® international shipping services are available, see the list of countries.

Learn More and Get Started Today

For more information about FedEx Priority Alert, contact your FedEx account executive or call FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339.

The Solutions You Need for Creating Shipping Documents

Our electronic shipping solutions enable you to create shipping labels and manage shipments electronically, using whatever technology you have — computer, network or server. You can even integrate FedEx functionality into your business software or custom application, helping you streamline processes and save time and money.

Solution Description
FedEx Ship Manager Software A software-based program that offers a full range of shipping functions for high-speed shippers. Integrates with most accounting, order-management, warehouse-management and other business systems.
FedEx Ship Manager Server A hardware and software solution that's ideal for high-volume shippers who need a dedicated connection to FedEx and integration of FedEx shipping functionality into their current business systems.
FedEx Web Services An interface that enables you to integrate FedEx shipping capabilities directly into your website or workflow. It's an ideal solution for companies that need to build an online retail website or add a custom shopping cart feature to an existing website.

Mark Your FedEx Priority Alert Package Properly

To learn how, download our tape application guide.