FedEx delivery woman with packages

FedEx Priority Alert™

FedEx Priority Alert™

The assurance you need when it matters most.

 

 

The assurance you need when it matters most.

 

 

Why should you have to worry about monitoring the progress of your high-value, time-critical or temperature-sensitive shipments? With FedEx Priority Alert, we’ll do it for you. We’ll assign your account a dedicated specialist who provides around-the-clock support, proactive shipment monitoring, personalized notification and, when necessary, customized package recovery for your FedEx Priority Alert shipments*.

Dedicated support from us. Peace of mind for you.

Global Connectivity. Thanks to our global distribution network, FedEx Priority Alert is available to more than 70 countries/territories worldwide, giving you access to major world markets. 
 

Assurance. You can ship with added confidence because FedEx Priority Alert proactively monitors and notifies you and your customers about the status of your critical shipments.
 

Special Service. Your FedEx Priority Alert account is assigned a dedicated global service analyst who understands your business and operational needs. You work with your analyst to determine and coordinate notification and recovery procedures, based on both your and your customers' needs.
 

Priority Placement. Your FedEx Priority Alert shipments receive priority boarding on our aircraft and, where available, priority clearance handling for clearance issue resolution.

 

*Contract-only service. A per-package or per-pallet surcharge applies for this service.
 

Whether you’re shipping packages or freight, need it delivered overnight or on Saturday, have customers in Canada or around the world, we’ve got you covered.

FedEx Priority Alert is available with these Intra-Canada services:*

FedEx First Overnight®
Door-to-door delivery by 10 a.m. the next business day.*
FedEx Priority Overnight®
Door-to-door, next-business-day, morning delivery to most metropolitan areas.
FedEx 1Day® Freight
Overnight delivery by 5:00 p.m. the next business day.

FedEx Priority Alert is available with these International services:*

FedEx International First®
Door-to-door delivery to most destinations in the U.S. by 8 a.m. the next business day, 9 a.m. second business day to select cities in Europe and 10 a.m. third business day to select cities in Asia.
FedEx International Priority™
Door-to-door delivery to the U.S. by 10:30 a.m. the next business day and in 1 to 3 business days to more than 220 countries and territories.
FedEx International Priority® Freight
Time-definite delivery typically in 1, 2 or 3 business days to most major world markets.
FedEx International Priority DirectDistribution®
Clears your consolidated shipment through customs as a single entry and delivers to individual recipients in the destination country/territory typically in 2 to 4 business days.

The Solutions You Need for Creating Shipping Documents

Our electronic shipping solutions enable you to create shipping labels and manage shipments electronically, using whatever technology you have — computer, network or server. You can even integrate FedEx functionality into your business software or custom application, helping you streamline processes and save time and money.

FedEx Ship Manager™ Software A software-based program that offers a full range of shipping functions for high-speed shippers. Integrates with most accounting, order-management, warehouse-management and other business systems.
FedEx Ship Manager™ Server A hardware and software solution that's ideal for high-volume shippers who need a dedicated connection to FedEx and integration of FedEx shipping functionality into their current business systems.
FedEx Web Services An interface that enables you to integrate FedEx shipping capabilities directly into your website or workflow. It's an ideal solution for companies that need to build an online retail website or add a custom shopping cart feature to an existing website.
FedEx package with tape


Mark Your FedEx Priority
Alert Package Properly

To learn how, download our
tape application guide.

All businesses need their shipments to go smoothly — nothing damaged, lost or late, and no last-minute surprises. Because FedEx Priority Alert is designed specifically for shipments that require a higher degree of visibility and responsiveness, it’s ideally suited to meet the unique needs of the healthcare, financial services, aerospace, electronics and industrial machinery industries.

Healthcare

What you need. In the healthcare industry, every minute counts. It's crucial that delivery of blood samples; medication, surgical supplies, and similar high-value, time-sensitive and often temperature-controlled products is made in a timely manner to ensure proper medical action. 

How we can help. You can ship with added confidence knowing that your dedicated global service analyst provides the advanced shipment monitoring and proactive, personalized notification necessary to keep you and your customer informed about every critical shipment. And, should any risks or delays hamper your shipment, your dedicated global service analyst enables customized recovery procedures — such as expediting, dry ice replenishment and cold storage access — to help ensure your healthcare shipments arrive on time and intact.

FedEx Priority Alert Plus™. Ideal for the healthcare sector, this service includes all the features of FedEx Priority Alert, plus these additional recovery options: dry-ice replenishment, gel-pack reconditioning or exchange, and cold storage where available

Financial

What you need. When the integrity of your company depends on the safe handling of your and your clients' records, you need reliability, visibility and responsiveness to help ensure your shipments arrive safely and on time. 

How we can help. You can ship with added confidence knowing your dedicated global service analyst provides the preplanned notification and account communication necessary to keep you and your customers informed about every critical financial shipment. FedEx Priority Alert provides the extra level of assurance you need and that your clients expect.

Aerospace

What you need. When it comes to shipping aerospace equipment and components, turnaround time is critical. You're dealing with global sourcing, complex supplier relationships, security compliance, and the safe transport of oversized and valuable goods. 

How we can help. You can ship with added confidence knowing that FedEx Priority Alert provides the advanced shipment monitoring and proactive, personalized notification necessary to keep you and your customers informed about every critical shipment. We give your shipments priority placement on our aircraft and, where available, move them to the front of the queue for customs clearance to allow for timely customs issue resolution. And should any risks or delays hamper your shipment, your dedicated global service analyst enables customized recovery procedures — including expediting — to help ensure your aerospace package and freight shipments arrive on time and intact.

Electronics and Industrial Machinery

What you need. When it comes to shipping high-value, just-in-time electronics and manufacturing equipment, you need visibility and responsiveness to meet your customers' needs. 

How we can help. You can ship with added confidence knowing that FedEx Priority Alert provides the advanced shipment monitoring and proactive, personalized notificationnecessary to keep you and your customers informed about every critical shipment. And should any risks or delays hamper your shipment, your dedicated global service analyst enables customized recovery procedures — including expediting — to help ensure your electronics and industrial machinery packages and freight shipments arrive on time and intact.

Learn More and Get Started Today

For more information about FedEx Priority Alert, contact your FedEx account executive or call FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339.

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