It's faster and easier to access pickups online. Plus you have a record you can check.

With the Schedule a Pickup tool, you can quickly and easily schedule a FedEx® pickup of your shipments. Plus, it's only when you schedule online that you can access My Pickups to view a record of your pickup history so you can view, edit or cancel your pickups. It's fast and easy.

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Schedule Ground Return Pickup

Handle pickups online

Access your pickup details to schedule, view, edit and cancel pickups all with just a few clicks.

Schedule pickups online

Schedule one-time pickups for FedEx Express®, FedEx Ground® and FedEx Express® Freight shipments.

 

View My Pickups

See regular scheduled and one-time pickups online. Filter your pickup history by date, time, address, status or type. You can also view completed and cancelled pickups, up to 30 days.

 
 
 
 

Edit and cancel pickups

You can edit your one-time pickups. You can also cancel regular scheduled and one-time pickups to eliminate multiple pickups on the same day and unneeded trips for your local driver*.

 

Create email notifications

Send to up to three recipients, in HTML, email or wireless formats, to ensure that your colleagues know that you have scheduled a pickup.

 
 
 
 

Assign pickup details

Specify ready time, latest time and special instructions.

 

Integrate with your online FedEx Ship Manager® Address Book

Add new pickup locations and save changes.

*When you cancel a pickup, it displays initially as cancelled, but please allow some time for all of our systems to update.  Please note that if you return to the site a short time after the cancellation, the site may not yet reflect the change.  If you see the cancellation confirmation once, we received your request, and we appreciate your taking the time to tell us.

Schedule pickups for multiple FedEx® services simultaneously

You can schedule one pickup each for FedEx Express®, FedEx Ground® and FedEx Express® Freight shipments all within the same pickup request. Just click the appropriate service-type boxes under Package Information.

 

Cancel unneeded pickups

Have a regular or one-time pickup scheduled but don't have any shipments going out? Simply log in to your account, view My Pickups and select the pickup you’d like to cancel. You can cancel your pickup up to two weeks ahead of time. Plus, each time you cancel an unnecessary scheduled pickup, you’re helping us to minimize carbon emissions*.

 
 
 
 

Ensure trouble-free scheduling for FedEx Ground® pickups

If you’re having trouble scheduling a FedEx Ground pickup, try broadening the time frame. Set Ready Time to the beginning of the day and Latest Time Available to the end of the day.

 

Add personal messages to email notifications

Just click Add a Personal Message and enter your personalized message to your email notification**.

Recommended resources and companion tools

Interactive Help Guide
Learn by watching, practicing, being guided or printing intructions.
  Scheduling FedEx Ground® returns pickups
Just complete this online form.
FedEx Freight® pickups
Get an overview of options available to you.
  Scheduling FedEx Freight® LTL (less-than-truckload) pickups
Just complete this online form.
Find FedEx Locations
Search for nearby spots to drop off shipments or get document services.
  FedEx Office
Learn more about your destination for printing, document services and more.
FedEx® Returns solutions
Learn how returns can be easy on customers and help differentiate your business.
  More returns pickup options
Read about FedEx ExpressTag® and FedEx Ground® Call Tag.
FedEx® Mobile solutions
Know how to track, create labels, get rates and more, all on the go.
  FedEx Ship Manager® at fedex.com
Read or watch a demo about how to quickly prepare shipments online.
Get Rates and Transit Times
Use this simple tool to get rate quotes and expected delivery dates and times.
  Order Supplies Online
Log in to get FedEx shipping materials sent directly to you.

*When you cancel a pickup, it displays initially as cancelled, but please allow some time for all of our systems to update.  Please note that if you return to the site a short time after the cancellation, the site may not yet reflect the change.  If you see the cancellation confirmation once, we received your request, and we appreciate your taking the time to tell us.

**Please note that personal messages can be a maximum of 120 characters and are not available for the wireless format, nor for non English characters.

Help minimize unnecessary trips

Have a scheduled pickup but don’t have any shipments? Simply cancel your regular scheduled or one-time pickups online. It's fast and easy, and you'll also help us minimize our carbon emissions. Plus, avoid disruptions to your business*.

*When you cancel a pickup, it displays initially as cancelled, but please allow some time for all of our systems to update.  Please note that if you return to the site a short time after the cancellation, the site may not yet reflect the change.  If you see the cancellation confirmation once, we received your request, and we appreciate your taking the time to tell us.