FedEx Freight Service Alert Update

Last Updated: May 3, 2013

FedEx Freight Service Disruption Alert in Iowa

The severe weather that is bringing hazardous conditions in the state of Iowa is leaving difficult conditions and is affecting FedEx Freight operations. Unavoidable service delays should be expected due to local road conditions. FedEx Freight is committed to providing service to the best of our ability in areas that can be safely accessed and where conditions have improved. We will continue to monitor the situation to minimize the impact on service. Please continue to check fedex.com for updates.

Shipment pickup and delivery delays should be anticipated throughout the following service areas: Mason City, IA: For a list of impacted ZIP codes, Click here.

Consistent with the provisions of the FXF 100 Series Rules Tariff, the FedEx Freight no-fee money-back guarantee does not apply to FedEx® shipments affected by weather. For specific shipment-status information, please track the status of your shipment before going to any staffed FedEx location in affected areas. You can also contact FedEx Freight Customer Service at 1.866.393.4585.

Shipping to affected areas?
To help avoid delays, we encourage you to contact your recipients to verify if their location is accepting shipments. Shipments not delivered, due to road closures and local restrictions, will be secured in one of our facilities. Delivery will be attempted when it is safe to do so.