Schedule a Pickup

Faster? Check. Easier? Check. Plus you have a record you can check.

With the Schedule a Pickup tool, you can quickly and easily schedule FedEx to come pick up your shipments. Plus, it’s only when you schedule online that you get a Pickup History record, so you can check, edit or cancel your pickups. It’s fast and easy. Sign up now.

Features & benefits

Tips & recommendations

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Why pick up the phone?

All three major services
Schedule pickups for FedEx Express®, FedEx Ground® and FedEx Freight® shipments.

Pickup History
See pickups scheduled online, plus those completed and cancelled, up to 30 days.

Sort, edit and cancel
Sort history by date, time, address, status or type. Edit or cancel if needed.

E-mail notifications
Send to up to three recipients, in HTML, e-mail or wireless formats.

Pickup details
Specify ready time, latest time and any special instructions.

FedEx Ship Manager® Address Book integration
Add new pickup locations and save changes.

Top tips for Schedule a Pickup.

Schedule pickups for multiple FedEx® services simultaneously.
You can schedule one pickup each for FedEx Express®, FedEx Ground® and FedEx Freight® shipments all within the same pickup request. Just click the appropriate service-type boxes under Package Information.

Ensure trouble-free scheduling for FedEx Ground pickups.
If you’re having trouble scheduling a FedEx Ground pickup, try broadening the time frame. Set Ready Time to the beginning of the day, and Latest Time Available to the end of the day.

Note about Pickup History.
Pickup History does not include any pickups scheduled by phone through FedEx Customer Service. It also does not include any regularly scheduled pickups at your location.

Add personal messages to e-mail notifications.
Just click Add a Personal Message and enter up to 120 characters. Please note that personal messages are not available for the wireless format, nor for non-English characters.

Recommended resources and companion tools.

Interactive Help Guide
Learn by watching, practicing, being guided or printing intructions.

Scheduling FedEx Ground^® returns pickups
Just complete this online form.

FedEx Freight^® pickups
Get an overview of options available to you.

Scheduling FedEx Freight^® LTL (less-than-truckload) pickups
Just complete this online form.

Find FedEx Locations
Search for nearby spots to drop off shipments or get document services.

FedEx Office
Learn more about your destination for printing, document services and more.

FedEx^® Returns solutions
Learn how returns can be easy on customers and help differentiate your business.

More returns pickup options
Read about FedEx ExpressTag^® and FedEx Ground® Call Tag.

FedEx^® Mobile solutions
Know how to track, create labels, get rates and more, all on the go.

FedEx Ship Manager^® at fedex.com
Read or watch a demo about how to quickly prepare shipments online.

Get Rates and Transit Times
Use this simple tool to get rate quotes and expected delivery dates and times.

Order Supplies Online
Log in to get FedEx shipping materials sent directly to you.

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