How to Create a Label

Watch the video below to learn about FedEx return solutions and how to create both linked and stand-alone return labels using FedEx Ship Manager® at fedex.com. Or review the step-by-step instructions below the video.

Step 1

To get started, click "Create Shipment" under the Ship tab. Log in.

Step 1

Step 2

To create a linked outbound and return label, click "Create a Shipment" under the Prepare Shipment tab.

To create a stand-alone return label, click "Create Return Shipment" under the Prepare Shipment tab. Complete the required shipping information. Go to step 4 to finish completing your shipment.

Step 2

Step 3

Enter your recipient information and package & shipment details, then click the box at the bottom that says “Create a return shipment” Choose a FedEx® service. Then click the “Ship” button.

Step 3

Step 4

On the Package & Shipment Details area of the screen, you can choose to:

  • Include a print return label with a shipment.
  • Email a return label to your customer.
  • Select a tag option if you want FedEx to create and deliver the return shipping label to your customer.

Step 4

Step 5

  • In the Billing Details area, enter your Return Material Authorization (RMA) number if applicable.
  • Click the "Ship" button to initiate your shipment and get your assigned tracking number.

Step 5

To learn about creating labels on other electronic shipping tools, go to the FedEx Service Guide.

If you have questions about FedEx return solutions, go to Customer Support.