Understanding the Benefits

When you’re shipping or receiving a shipment, and no one will be available to accept it, our Hold at FedEx Location options are easy, convenient and free.

Advantages for Busy People

Advantages for Busy People

 

  • Added Convenience: You can pick up your package at a convenient time and location.
  • Peace of Mind: You don’t have to worry about missing a delivery attempt or leaving a package unattended at your door.
  • No Extra Cost: There’s no additional charge for these options.

Advantages for Mobile Professionals

Advantages for Mobile Professionals

  • Added Convenience: When you’re on the road, you can ship a package to your choice of up to 2,400 FedEx locations for pickup — or request a redirect to a location in the same delivery area.
  • Better Control: You can get some packages earlier than the scheduled delivery time.
  • Extra Support: You can access other business services while you’re picking up a package.
  • No Extra Cost: There’s no additional charge for these options.

Advantages for Retailers

Advantages for Retailers

 

  • Improved Customer Satisfaction: Customers
    can pick up their packages at a convenient time and location.
  • Fewer Returns: You can expect fewer returns from customers who weren’t available to accept their shipments.
  • No Extra Cost: You can avoid residential delivery fees, plus there’s no extra charge for these options.

Questions?

  • For specific details about our Hold at FedEx Location options, see the current Guide to Services.
  • To find instructions for initiating or requesting a shipment redirect using the Hold at FedEx Location option, go to Requesting the Option.
  • For instructions to help you find a participating Hold at FedEx Location address, go to Finding Locations.