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Printer-Friendly Interactive Help Guides Make Shipping Easier

The interactive help guides on lead you step by step through the most common shipping activities, such as accessing and comparing rates and creating a label online for your shipments.
The interactive help guides at can help you master shipping basics quickly and easily. Think of the help guides as your own personal online tutor, providing you with online demos, guiding you through choices and selections, allowing you to practice the procedure, and even offering instructions you can print and save.

Here are the interactive help guides currently available, and how each can help you:

  • Access rates and transit times. In this guide, you’ll learn how to get rates and transit times for shipments both within and outside the U.S.
  • Prepare a shipment online. In this guide, you’ll learn how to create a label online for your shipments within the U.S. and to international destinations. See how easy it is to ship via FedEx Express®, FedEx Express® Freight or FedEx Ground®.
  • Schedule a pickup. In this guide, you’ll learn how to schedule a pickup for FedEx Express, FedEx Express Freight and FedEx Ground shipments, as well as how to change a pickup address and cancel a pickup.
  • Save and manage addresses. Learn how to save, edit and manage your contacts in your Address Book. You can even validate addresses and import existing addresses to save time.
  • Manage your shipping accounts. Check out the features of FedEx Ship Manager® at Shipping Administration and see how simple it is to manage and organize your shipping needs. Run reports, assign shipping privileges, manage accounts, and more.
Explore all the interactive help guides
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