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Search SBC resources

Connect to our network of small business peers and experts. They understand the big challenges that you face every day. Get ideas and insights on services and tools that can help your business thrive.

COVID-19 Small business resources

To simplify your search for help, this page contains links to FedEx and external resources and is updated reguarly. Information and resources cover everything from financial relief to operational assistance.

Tech Chat

Platform management

Social media

Operations

Website optimization

Marketing

Fulfillment

TECH CHAT HOME

What platform do you use? Which tools help your business be more efficient? Get answers to these questions and more directly from other small businesses facing the same challenges and opportunities as you.

E-Commerce Center

Start your online business

Grow your online business

Fulfill and ship orders

Support your customers

E-COMMERCE CENTER HOME

From small to large, e-commerce businesses share a unique set of challenges and opportunities. Visit the E-Commerce Center to get resources to help you ship online orders, surpass customer expectations and grow your business.

Grant contest

Contest overview

Meet 2020 winners

The 8^th annual FedEx Small Business Grant Contest has ended. We awarded more than $250,000 to 12 businesses across the U.S. Learn more about the 2020 winners.

Podcast

About Making It Work

Featured guests

We meet a lot of entrepreneurs on their business journey and have great conversations about what it's really like running a small business. The Making It Work podcast lets you be a fly on the wall while a team of savvy entrepreneurs share techniques and best practices with our small business support team.

Image of two sneak peaks of the holiday season e-commerce trend sheets.

Planning made easier with a snapshot of 2019 holiday season consumer spending

Explore 2019 holiday season growth, consumer behavior takeaways and emerging 2020 e-commerce trends that could affect your future sales.

Get the stats

Design your site to sell more

Get seven tips to boost sales on your website. Improve your mobile checkout, search and more.

CONVERT MORE SALES

Tell your brand story

In a crowd of competition, your values and brand story set you apart. Communicate your story and passion.

Develop your story

Custom boxes and inserts

Promote from the porch and inside the package. Use boxes, labels and inserts to identify, inspire, cross-sell and upsell.

BUILD YOUR PACKAGING

Go digital to convert more customers

Get nine tips for digital marketing. Use social media, YouTube, content marketing, analytics and more.

BROADCAST YOUR BRAND

Scale-up your shipping operation smoothly with solutions and services that fit your needs. Find help to take your shipping, pickups and drop offs, packaging, delivery options and international shipping to the next level.

Transition smoothly