Product

Offer store pickup at checkout

Offer store pickup at checkout

Offer FedEx Hold at Location to save on shipping
and create convenience for shoppers.

Offer FedEx Hold at Location to save on shipping
and create convenience for shoppers.

Offer store pickup at checkout

Offer FedEx Hold at Location to save on shipping
and create convenience for shoppers.

 

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Learn about FedEx Hold at Location

FedEx Hold at Location is a service that gives shoppers the option to have incoming packages held at any of 21,000+ retail locations for pickup. This creates a buy-online-pick-up-in-store (BOPIS) experience, even if you don’t have a physical storefront. Watch the short video above to learn how it works—and how it benefits you and your customers.

When shoppers choose FedEx Hold at Location at checkout:

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You save on residential delivery fees.

You save on residential
delivery fees.

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They get a convenient BOPIS experience.

They get a convenient BOPIS
experience.

Explore two ways to offer FedEx Hold at Location

You have a couple of options for building FedEx Hold at Location into your shopping cart.

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Use a third-party shipping
platform that already has FedEx
Hold at Location integrated.

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With a free ShipperHQ account, you can add FedEx Hold at Location to your shopping cart on Magento, Salesforce Commercial Cloud, Shopify, BigCommerce, WooCommerce, Zoey, and more.

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Your Shift4Shop e-commerce website comes ready with FedEx Hold at Location.

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Add convenient FedEx Hold at Location options at checkout with Narvar.

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Get custom FedEx integration
within your platform.

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Add functionality onto your site directly using API integration. Talk to your FedEx account executive or visit the FedEx Developer Resources Center.

Discover the benefits of FedEx Hold at Location

For your shoppers

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  • Reduce risk of package theft

Reduce risk of package theft

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  • Protect high-value items

Protect high-value items

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  • Avoid missed deliveries and
    re-attempts

Avoid missed deliveries and
re-attempts

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  • Keep shipments a surprise

Keep shipments a surprise

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  • Keep products safe from the weather

Keep products safe from the weather

For your business

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  • Eliminate residential surcharges

Eliminate residential surcharges

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  • Reduce product replacements

Reduce product replacements

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  • Protect shipments from theft, damage, and weather

Protect shipments from theft, damage, and weather

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  • Reduce “where’s my package” calls

Reduce “where’s my package” calls

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  • Create a BOPIS experience

Create a BOPIS experience

More resources

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Earn perks with
My FedEx Rewards

Enroll in our rewards program and start earning points toward gift cards and merchandise.

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Get discounts with
an account

Save on eligible FedEx Express®, FedEx Ground® and FedEx Freight® services. It's easy and free.

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Get small business
support

Receive billing help, submit a claim or find out how to get in touch with our customer support team.