Offer alternative delivery options
Offer safe and convenient pickup at over 21,000+ retail locations.
Offer safe and convenient pickup at over 21,000+ retail locations.
Here's what you can do on this page:
Learn about FedEx Hold at Location
FedEx Hold at Location is a service that gives recipients the option to have incoming packages held at any of the 21,000+ retail locations in our network for pickup with no residential delivery fees. This allows your e-commerce shoppers to choose a convenient location to pick up their package. Also, business shippers can utilize our retail network to have shipments sent closer to their employees or vendors for pickup.
Watch the short video to learn how this service works for an e-commerce customer —and how it can benefit you and your customers.
Discover the benefits of FedEx Hold at Location
For your recipients
- Reduce risk of package theft
Reduce risk of package theft
- Protect high-value items
Protect high-value items
- Avoid missed deliveries and
re-attempts
Avoid missed deliveries and
re-attempts
- Keep shipments a surprise
Keep shipments a surprise
- Keep products safe from the weather
Keep products safe from the weather
For your business
- Eliminate residential surcharges
Eliminate residential surcharges
- Reduce product replacements
Reduce product replacements
- Protect shipments from theft, damage, and weather
Protect shipments from theft, damage, and weather
- Reduce “where’s my package” calls
Reduce “where’s my package” calls
- Flexible pickup location for business shipments
Flexible pickup location for business shipments
Explore options to offer FedEx Hold at Location
Use a third-party shipping platform that already has FedEx Hold at Location integrated.
With a free ShipperHQ account, you can add FedEx Hold at Location to your shopping cart on Magento, Salesforce Commercial Cloud, Shopify, BigCommerce, WooCommerce, Zoey, and more.
Get custom FedEx integration within your platform.
Add functionality onto your site directly using API integration. Talk to your FedEx account executive or visit the FedEx Developer Resources Center.
More resources
Get the FedEx Delivery Manager toolkit
Encourage your customers to sign up for help managing their shipments.
Get discounts with
an account
Save on eligible FedEx Express®, FedEx Ground® and FedEx Freight® services. It's easy and free.
Get small business
support
Get billing help, submit a claim or find out how to get in touch with our customer support team.
Earn perks with
My FedEx Rewards
Enroll in our rewards program and start earning points toward gift cards and merchandise.