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Start your online business

Start your online business
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Connect to our network of small business peers and experts. They understand the big challenges that you face every day. Get ideas and insights on services and tools that can help your business thrive. 

To simplify your search for help, this page contains links to FedEx and external resources and is updated reguarly. Information and resources cover everything from financial relief to operational assistance. 

Tech Chat

What platform do you use? Which tools help your business be more efficient? Get answers to these questions and more  directly from other small businesses facing the same challenges and opportunities as you.

E-Commerce Center

From small to large, e-commerce businesses share a unique set of challenges and opportunities. Visit the E-Commerce Center to get resources to help you ship online orders, surpass customer expectations and grow your business.

Grant contest

The 8th annual FedEx Small Business Grant Contest has ended. We awarded more than $250,000 to 12 businesses across the U.S. Learn more about the 2020 winners.


We meet a lot of entrepreneurs on their business journey and have great conversations about what it's really like running a small business. The Making It Work podcast lets you be a fly on the wall while a team of savvy entrepreneurs share techniques and best practices with our small business support team.

A man and a woman at a computer with a box.
A man and a woman at a computer with a box.
Woman holding a decorative elephant preparing to pack in a brown box.
Woman holding a decorative elephant preparing to pack in a brown box.
Two co-workers looking at a laptop

How to choose an e-commerce platform

The tech that supports your online business can really impact your operating efficiency and your growth.

Plan your shipping and returns strategy

Before you ship, choose services and policies that help you be more competitive.

Develop the best packaging for your product

Develop the best packaging for your product

Learn the basics, improve your packaging, and get tips from our packaging engineers.

A woman looking at a product from a shipping box

Add shipping to your e-commerce platform

Consolidate orders across all your channels, automatically create labels, and much more. 

Learn about funding and money management

Get direction from noted experts and peers. Explore financing options and build pricing strategies.

Hear from successful e‑commerce entrepreneurs

Hear from successful e‑commerce entrepreneurs

Many small business owners have made the move to serving customers online. Get the insights you need.

Get help for your small business

Chat with a FedEx expert, request a phone consultation, get how-to guides, and more. Get help now.