Andrea Sreshta of LuminAid and co-founder

Tech Chat: Operations

Tech Chat: Operations

As a small-business owner, I know that operations can make or break me. That’s why finding the most reliable, cost-effective platform is critical. I’m Andrea, owner of LuminAID. Let me share some of my tactics and tools with you, with help from some small-business peers.

As a small-business owner, I know that operations can make or break me. That’s why finding the most reliable, cost-effective platform is critical. I’m Andrea, owner of LuminAID. Let me share some of my tactics and tools with you, with help from some small-business peers.

Small Business Center menu Created with Sketch.
SBC home

Connect to our network of small business peers and experts. They understand the big challenges that you face every day. Get ideas and insights on services and tools that can help your business thrive. 

To simplify your search for help, this page contains links to FedEx and external resources and is updated reguarly. Information and resources cover everything from financial relief to operational assistance. 

Tech Chat

What platform do you use? Which tools help your business be more efficient? Get answers to these questions and more  directly from other small businesses facing the same challenges and opportunities as you.

E-Commerce Center

From small to large, e-commerce businesses share a unique set of challenges and opportunities. Visit the E-Commerce Center to get resources to help you ship online orders, surpass customer expectations and grow your business.

Grant contest

The 8th annual FedEx Small Business Grant Contest has ended. We awarded more than $250,000 to 12 businesses across the U.S. Learn more about the 2020 winners.

Podcast

We meet a lot of entrepreneurs on their business journey and have great conversations about what it's really like running a small business. The Making It Work podcast lets you be a fly on the wall while a team of savvy entrepreneurs share techniques and best practices with our small business support team.

Behind the scenes, the right tech equals a well-oiled machine.

You know you need to optimize your operations. But how? Here’s good news. Technology can help.
From accounts payable and receivable to financials and payroll, you can manage all your backend
operations efficiently while keeping your team in the loop. And it won’t break the bank.

You know you need to optimize your operations. But how? Here’s good news. Technology can help. From accounts payable and receivable to financials and payroll, you can manage all your backend operations efficiently while keeping your team in the loop. And it won’t
break the bank.

Accounting

Don’t get bogged down in the amount of time it takes to handle accounting needs. Accounting software and payment tools help you manage your workflows and finances so you can get back to business.

Kelly McCollum of Yellow Scope with co-founder

“Choose your accounting platform based on your bookkeeper’s preference. For us, that was QuickBooks. It’s not the most intuitive software, but it provides robust reporting and integrates with many third-party applications. And invoicing is easy, which is great.”
—Kelly, Yellow Scope

Kelly McCollum of Yellow Scope with co-founder

Payment

Finding the right payment option for your customers can take the stress out of your process and put money securely in your account. Choose a payment service that gets you paid quickly — and with ease.

Anne Hed of HED Cycling

“PayPal is great for getting paid instantly. It’s accepted worldwide and transactions are easy. Be careful with return fees, though. If a customer pays but decides they don’t want the product (even before you ship it), you get hit with return fees.”
—Anne, HED Cycling

Anne Hed of HED Cycling
Kat Samardzija of Locker Lifestyle

"I used Square before switching to Shopify. The rates are a little high, but the chip readers are free at the start. It’s great for expos and getting paid quickly. Just be sure to get a signature so you don’t run into any problems with customers later.”
—Kat, Locker Lifestyle

"I used Square before switching to Shopify. The rates are a little high, but the chip readers are free at the start. It’s great for expos and
getting paid quickly. Just be sure to get a signature so you don’t run into any problems with customers later.”
—Kat, Locker Lifestyle

Kat Samardzija of Locker Lifestyle

Collaboration

The right work management and collaboration platform provides a single hub for messaging, tools, and files. You can organize and prioritize tasks and projects for your team. And automation tools simplify workflows and reduce errors.

The right work management and collaboration platform provides a single hub for messaging, tools, and files. You can organize and prioritize tasks and projects for your team. And automation tools simplify workflows and
reduce errors.


Payroll and HR

Get an all-in-one platform that lets you centralize your human resources needs and automate recurring tasks. Manage invoices, expenses, and taxes. It will save you time and headaches. And most important — it will allow you to take care of your team.

Need shipping support?

chat icon

Questions about an existing shipment? Have an account-related challenge? Need tech support for fedex.com or FedEx® software? Our customer support team is here to help.

Don’t ship without discounts! Open a FedEx business account to save on eligible FedEx Express®, FedEx Ground®, and FedEx Freight® services. Also become eligible for My FedEx Rewards.

chat icon

Got a quick question? We have a quick answer. Initiate a sales chat to ask questions about shipping options and solutions for your unique logistics needs.

Chat is not available now. Regular chat hours are between 8 a.m. and 8 p.m. ET. When a sales specialist is immediately available to help you during these hours the Chat option will appear here.

Need help choosing the services and tools that fit your company? Sometimes you need to speak with a person. Fill out the request form and a FedEx sales consultant will call you in 1–2 business days.


The views, information, and opinions expressed on this page are solely those of the contributor providing the content or review and do not necessarily represent the views of FedEx Corp., its subsidiaries, or its employees (“FedEx”). FedEx does not make any warranties as to the completeness, reliability, or accuracy of this information. The content is intended to be used for informational purposes only. It is important to do your own analysis based on your business needs before using any third-party products or services. Any actions you take upon the information on this page is strictly at your own risk.

The links being provided are as a convenience and for informational purposes only; they do not constitute an endorsement or an approval by FedEx of any of the products, services, or opinions of the corporation or organization or individual. FedEx bears no responsibility for the accuracy, legality, or content of the external site or for that of subsequent links. Contact the external site for answers to questions regarding its content.