Brian Munoz of Penny Luck

Tech Chat: Platform management

Tech Chat: Platform management

Get small-business owners together in a room, and the first question we’ll ask is “Which platform is your site built on?” Every time. Because it’s the foundation of an online business. I’m Brian, owner of Penny Luck. Check out what’s worked for me and my peers.

Get small-business owners together in a room, and the first question we’ll ask is “Which platform is your site built on?” Every time. Because it’s the foundation of an online business. I’m Brian, owner of Penny Luck. Check out what’s worked for me and my peers.

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Connect to our network of small business peers and experts. They understand the big challenges that you face every day. Get ideas and insights on services and tools that can help your business thrive. 

To simplify your search for help, this page contains links to FedEx and external resources and is updated reguarly. Information and resources cover everything from financial relief to operational assistance. 

Tech Chat

What platform do you use? Which tools help your business be more efficient? Get answers to these questions and more  directly from other small businesses facing the same challenges and opportunities as you.

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From small to large, e-commerce businesses share a unique set of challenges and opportunities. Visit the E-Commerce Center to get resources to help you ship online orders, surpass customer expectations and grow your business.

Grant contest

The 8th annual FedEx Small Business Grant Contest has ended. We awarded more than $250,000 to 12 businesses across the U.S. Learn more about the 2020 winners.


We meet a lot of entrepreneurs on their business journey and have great conversations about what it's really like running a small business. The Making It Work podcast lets you be a fly on the wall while a team of savvy entrepreneurs share techniques and best practices with our small business support team.

No pressure. But choosing your platform is the most
important decision you’ll make.

The good news is there’s no shortage of viable options. The bad news is there’s no shortage of viable options. Whether you’re a start-up or scaling, make sure you do your research. Choose the platform that gives you the functionality to deliver the customer experience you envision—and makes you a competitive online presence.


Paul Pallas of SWISCO

“Magento is an open-source platform. It has zero license fees, and you can choose your own hosting service. That’s great, but what really sets them apart is their flexibility to customize. If that’s critical for your e-commerce platform, Magento is a great choice.”

Paul Pallas of SWISCO
David Patrick of Shark Wheel

“BigCommerce is solid when it comes to handling orders, products, sales analytics, marketing tools, and customers. It supports thousands of products and variations and is hassle free once it’s up and running. It may not be ideal for start-ups, or those who don’t want to pay for custom coding.”
—David, Shark Wheel

David Patrick of Shark Wheel

Channel management

As you scale, you can use a platform that lets you expand your business to other channels. Diversifying gives you the opportunity to create new revenue and add to your customer base.

Web integration

Be more productive. Connect your apps to each other so they can communicate and cooperate without any effort on your part. You can automate tasks and create workflows. And setup is easy.

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