Service Guide

The FedEx Service Guide provides service descriptions, information on how to ship, FedEx standard list rates and FedEx One Rate® pricing, FedEx Express Terms and Conditions, the FedEx Ground Tariff, and the FedEx SameDay® City Tariff.

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Download the FedEx Service Guide

The FedEx Service Guide is available to download. You can view, download or print the guide as a PDF or download it to your iPad.

2018 FedEx Service Guide
Effective Jan. 1, 2018


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Terms and conditions


To read PDF files, you will need the free Adobe Acrobat Reader or plug-in.

If you are unable to print the guide yourself, you can stop by a FedEx location to have a team member print all or specific sections of the guide for you.

In the event of a conflict between the FedEx service information on this site and the service information in printed copies of the FedEx Service Guide, the online version — including service descriptions, rates and shipping information; the FedEx Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay® City Tariff — will be the controlling documents. Unlike rates and other charges, the service descriptions and shipping information are not part of the contract for carriage.

Rates and service quotations by FedEx employees and agents are based on information provided by you. Actual rates and services may vary based on the most current FedEx Service Guide. For the most current information on areas and delivery times, call 1.800.GoFedEx 1.800 463.3339.