Shipping Services and Other Information

The FedEx Service Guide is your resource for FedEx shipping service information and shipping basics. It consists of the New Customer Center; Our Services; rates and surcharges; and terms and conditions for FedEx Express®, FedEx Ground®, FedEx Freight® and other services. Here you'll find help for new customers, service details and shipping rates, and shipping terms and conditions.

New Customer Center

New to FedEx?

  • Set up a new account.
  • Explore FedEx® services.
  • Learn how to pack, ship and track.

New Customer Center

Our Services

Want service details?

  • Ship packages or freight in the U.S. or internationally.
  • Learn about FedEx Office® business resources.
  • Learn how to manage your FedEx account.

Our Services

Rates and Surcharges

Want to compare rates?

  • FedEx Express, FedEx Ground and FedEx Freight rates.
  • Surcharges and fees.

Rates and Surcharges

Terms and Conditions

Need more information?

  • FedEx Express Terms and Conditions and FedEx Ground Tariff.
  • FedEx Freight FXF 100 Series Rules Tariff.
  • Terms and conditions for other services.

Terms and Conditions