FedEx Service Alerts

Weather, natural disasters and other uncontrollable events can interrupt FedEx transportation flow – and your supply chain – anytime, anywhere and with little warning. As interruptions occur, we will update this page with the latest Service Alerts to keep you informed.

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Standard Daily Operations in California

Last updated: October 21, 2017

FedEx is now conducting standard daily operations in California, which was recently affected by the wildfires. Previous hazardous conditions across the area have subsided and FedEx is now back to standard daily operations.

Note that some isolated areas remain inaccessible and there may be on-going service delays due to local conditions.

 

Impacts Continue on Puerto Rico and the U.S. Virgin Islands

Last updated: October 21, 2017

Puerto Rico and the U.S. Virgin Islands continue to experience widespread impacts from Hurricane Maria, and FedEx continues to operate as local conditions allow.

 

Shipping to affected areas?
To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries.

Note that potential service disruptions may not affect FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may result in different levels of impact as well as cities, states and ZIP Codes serviced.

Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to FedEx Service Alert email notifications at the FedEx Email Subscription Center. Consistent with the provisions of the FedEx Service Guide, shipments delayed due to the disruption(s) are not eligible for a refund or credit under the money-back guarantee policy.