FedEx Service Alerts

Weather, natural disasters and other uncontrollable events can interrupt FedEx transportation flow – and your supply chain – anytime, anywhere and with little warning. As interruptions occur, we will update this page with the latest Service Alerts to keep you informed.

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Oroville Dam Spillway in California

Last updated: February 24, 2017

FedEx is closely monitoring the Oroville Dam spillway situation in California. Our first priority is the safety and well-being of our team members and we will implement contingency plans as necessary. Events of this nature often cause pickup and delivery delays and disruptions for FedEx customers. FedEx will be prepared to provide service to the best of our ability in areas affected by natural disaster, as local conditions allow.

Please continue to check FedEx Service Alerts for updates.

FedEx cares about your safety and we encourage you to prepare for natural disasters. Click here to learn how to prepare your family. To prepare your small business, click here to download a free preparedness checklist.

Shipping to affected areas?
To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after the flooding. In the event of evacuations, shipments not delivered before the flooding will be secured in one of our facilities. Delivery will be attempted when it is safe to do so.

Note that potential service disruptions may not affect FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may result in different levels of impact as well as cities, states and ZIP Codes serviced.

Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to FedEx Service Alert email notifications at the FedEx Email Subscription Center. Consistent with the provisions of the FedEx Service Guide, shipments delayed due to the flooding are not eligible for a refund or credit under the money-back guarantee policy.

 

Operations During Mardi Gras in Alabama, Louisiana, and Mississippi

February 24 – 28, 2017

FedEx anticipates local delays in Alabama, Louisiana, and Mississippi February 24 – 28 because of Mardi Gras 2017 celebrations. As a result of closed roads in Alabama, Louisiana, and Mississippi, unavoidable service delays are anticipated. FedEx is committed to providing service to the best of our ability and will continue to do so in areas that are accessible during this time.

Click here to download additional details on cities, states and ZIP Codes affected.

Shipping to affected areas?
To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after Mardi Gras celebrations. Shipments not delivered due to road closures and local restrictions will be secured in one of our facilities. Delivery will be attempted when roads have reopened and local restrictions have been lifted.

Note that potential service disruptions may not affect FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may result in different levels of impact as well as cities, states and ZIP Codes serviced.

Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to FedEx Service Alert email notifications at the FedEx Email Subscription Center. Consistent with the provisions of the FedEx Service Guide, shipments delayed due to Mardi Gras 2017 celebrations are not eligible for a refund or credit under the money-back guarantee policy.