FedEx Service Alerts
Weather, natural disasters and other uncontrollable events can interrupt FedEx transportation flow – and your supply chain – anytime, anywhere and with little warning. As interruptions occur, we will update this page with the latest Service Alerts to keep you informed.
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Last updated: May 24, 2013
FedEx wishes to convey our condolences to the families who lost loves ones and to those who are recovering from this tragedy in Oklahoma.
While we have resumed near-normal operations, some delays may occur in restricted areas. If a shipment is undeliverable, customers may make arrangements to pick up their packages by using FedEx Delivery Manager or contacting FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339.
As always, FedEx appreciates your patience during this weather-related disruption.
Shipping to affected areas?
To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after the Oklahoma tornadoes. In the event of evacuations, shipments not delivered before the Oklahoma tornadoes will be secured in one of our facilities. Delivery will be attempted when it is safe to do so.
Note that potential service disruptions may not affect FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may result in different levels of impact as well as cities, states and ZIP Codes serviced.
Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to FedEx Service Alert e-mail notifications at the FedEx E-Mail Subscription Center. Consistent with the provisions of the FedEx Service Guide, shipments delayed due to Oklahoma tornadoes are not eligible for a refund or credit under the money-back guarantee policy.