FedEx Service Alerts

Weather, natural disasters and other uncontrollable events can interrupt FedEx transportation flow – and your supply chain – anytime, anywhere and with little warning. As interruptions occur, we will update this page with the latest Service Alerts to keep you informed.

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Tropical Depression Cindy

Last updated: June 24, 2017

FedEx is closely monitoring Tropical Depression Cindy. Our contingency plans are in place and, as always, our priorities are the safety and well-being of our team members and minimizing the effects of potential storms on service. FedEx will be prepared to provide service to the best of our ability in areas affected by the storm and as local conditions allow.

Up to date information on weather advisories can be found at the National Weather Service.

FedEx cares about your safety and we encourage you to prepare for natural disasters. Click here to learn how to prepare your family.


Shipping to affected areas?
To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after this storm. In the event of evacuations, shipments not delivered before the storm will be secured in one of our facilities. Delivery will be attempted when it is safe to do so.

Note that potential service disruptions may not affect FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may result in different levels of impact as well as cities, states and ZIP Codes serviced.

Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to service disruption e-mail notifications at the FedEx E-Mail Subscription Center. Consistent with the provisions of the FedEx Service Guide, shipments delayed due to the storm are not eligible for a refund or credit under the money-back guarantee policy.