FedEx Service Alerts
Weather, natural disasters and other uncontrollable events can interrupt FedEx transportation flow – and your supply chain – anytime, anywhere and with little warning. As interruptions occur, we will update this page with the latest Service Alerts to keep you informed.
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Colorado Black Forest Fire
June 17, 2013
FedEx is closely monitoring the Colorado Black Forest Fire. Our top priority is the safety and well-being of our team members, as well as providing the highest level of service to our customers. Although contingency plans are in place, some service delays and disruptions can be anticipated in Colorado due to mandatory evacuations. FedEx is committed to providing service to the best of our ability in areas that can be safely accessed.
Please check the status of your shipment at fedex.com before going to any staffed FedEx location. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to service disruption e-mail notifications at the FedEx E-Mail Subscription Center.
Shipping to affected areas?
To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after the Colorado Black Forest Fire. Shipments not delivered, due to road closures and local restrictions, will be secured in one of our facilities. Delivery will be attempted when it is safe to do so.
Consistent with the provisions of the FedEx Service Guide, shipments delayed due to the events are not eligible for a refund or credit under the money-back guarantee policy.