FedEx Service Alerts

Weather, natural disasters and other uncontrollable events can interrupt FedEx transportation flow – and your supply chain – anytime, anywhere and with little warning. As interruptions occur, we will update this page with the latest Service Alerts to keep you informed.

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Winter Storms

Last updated: April 26, 2018

FedEx is closely monitoring the winter storms across portions of the U.S. Contingency plans are in place to ensure the safety and well-being of our team members and to minimize the effects of these storms on service. These storms often cause pickup and delivery delays and disruptions for FedEx customers. FedEx will be prepared to provide service to the best of our ability in areas affected by the storm and as local conditions allow. Please continue to check FedEx Service Alerts for updates.

Up to date information on weather advisories can be found at the National Weather Service.

FedEx cares about your safety and we encourage you to prepare for natural disasters. Click here to learn how to prepare your family.

Shipping to affected areas?
To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries.

Note that potential service disruptions may not affect FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may result in different levels of impact as well as cities, states and ZIP Codes serviced.

Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to FedEx Service Alert email notifications at the FedEx Email Subscription Center. Consistent with the provisions of the FedEx Service Guide, shipments delayed due to the storms are not eligible for a refund or credit under the money-back guarantee policy.