Customer retrieving Hold at Location Package

Convenience. Peace of mind. And no extra charge.

Never worry about a missed delivery or unattended package again. With Hold at FedEx Location, you can have packages directed to a nearby FedEx location — for free — so you can pick them up whenever you want. And with more than 2,600 locations, you’ll be able to find one that’s convenient for you.

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Retailers viewing available options for Hold at Location

Retailers: Offer delivery convenience on your site.

Sixteen percent of consumers will abandon a purchase because of a lack of delivery options.1 Give your customers the ability to have their package delivered to a convenient FedEx location during your online checkout. Offering customers flexible delivery options could be the difference between a sale and an empty cart.

Add this option to your site using one of these simple solutions:

  1. FedEx Web Services — You can use FedEx Web Services to create a better customer experience by integrating the Hold at FedEx Location option. And you can further customize the experience by allowing customers to redirect packages to a FedEx location in transit, without ever leaving your website.
  2. FedEx® Compatible — Integrate the Hold at FedEx Location option using a certified FedEx Compatible solution, so it's easy to access the shipping and delivery services you need, from the software you use every day.

All of our Hold at FedEx Location tools are easy to implement — your FedEx representative can help provide technical support.

1"Are You Giving Your Customers What They Really, Really, Want?" Worldpay. Accessed August 23, 2016.