Requesting the Options
Whether you’re creating a shipping label online or using a FedEx® U.S. Airbill or FedEx Ground Order Form, taking advantage of our Hold at FedEx Location options is simple.
FedEx Ship Manager® at fedex.com
- In the Special Services section, select Hold at FedEx Location.
- The address options default to your recipient’s nearest FedEx location.
- Hover over any address for hours of operation and additional information about that location.
- You may select a different location from the list, click View more locations or enter a specific address.
FedEx Ship Manager® Server
Contact your FedEx® Compatible Solutions Provider for more details on availability.
FedEx Ship Manager® Software version 2500
For software information, go to fedex.com/us/ship-manager/software.
FedEx U.S. Airbill & FedEx Ground Order Form
- Write the recipient’s name and phone number in the Track box on the airbill or order form.
- In the address section, write the address of the FedEx location where you want the package to be held. Also check the appropriate “hold” box in this section.
- To find a location, use the Find FedEx Locations tool.
- For the FedEx US Airbill, also mark the “hold” box in the Special Handling section to select the option.
Request to Have a FedEx Location Hold Your Package After It Ships
- To request to have us hold your shipment for pickup at a FedEx location before the first delivery attempt or after you receive a door tag, go to fedex.com and enter the tracking number in the Track box.
- Select Hold at FedEx Location and choose an eligible location in your area.
- Or call 1.800.GoFedEx 1.800.463.3339 and request a hold at location.
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- For specific details about our Hold at FedEx Location options, see the current Guide to Services.
- To find instructions for initiating or requesting a shipment redirect using the Hold at FedEx Location option, go to Requesting the Option.
- For instructions to help you find a participating Hold at FedEx Location address, go to Finding Locations.