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Support your customers beyond delivery

Support your customers beyond delivery
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Give customers control

Talk to customers about FedEx Delivery Manager®. They get delivery control. You get fewer “where’s my package?” calls. 

Create a return label

There's more than one way to make a label. Printed, preprinted, email — choose what works best for you and your customer.

Help customers track

Decrease customer service calls when you provide tracking numbers for your shipments. See the options and resources.


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Create a better returns experience

Get four ways to make your returns process simpler and more convenient. For you and your customers. Learn why and how returns bring shoppers back for more.

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See a returns process overhaul in action

A national diesel parts supplier reengineered their returns process. Now it works harder for them and their customers. See how FedEx can help you do the same.