Photo of two business owners, one working on a design and the other on a laptop with a FedEx box.

Support your customers beyond delivery

Support your customers beyond delivery
Menu Created with Sketch.

Give customers control

Talk to customers about FedEx Delivery Manager®. They get delivery control. You get fewer “where’s my package?” calls. 

Create a return label

There's more than one way to make a label. Printed, preprinted, email — choose what works best for you and your customer.

Help customers track

Decrease customer service calls when you provide tracking numbers for your shipments. See the options and resources.

Open laptop with information about FedEx returns on the screen.

Create a better returns experience

Get four ways to make your returns process simpler and more convenient. For you and your customers. Learn why and how returns bring shoppers back for more.

Open laptop with a customer story on the screen.

See a returns process overhaul in action

A national diesel parts supplier reengineered their returns process. Now it works harder for them and their customers. See how FedEx can help you do the same.

Get help for your small business

Chat with a FedEx expert, request a phone consultation, get how-to guides, and more. Get help now.

Take the next step