smiling woman holding fedex envelope

5 tips for shipping perishables

5 tips for shipping perishables
Small Business Center menu
SBC home

Connect to our network of small business peers and experts. They understand the big challenges that you face every day. Get ideas and insights on services and tools that can help your business thrive. 

To simplify your search for help, this page contains links to FedEx and external resources and is updated reguarly. Information and resources cover everything from financial relief to operational assistance. 

Tech Chat

What platform do you use? Which tools help your business be more efficient? Get answers to these questions and more  directly from other small businesses facing the same challenges and opportunities as you.

E-Commerce Center

From small to large, e-commerce businesses share a unique set of challenges and opportunities. Visit the E-Commerce Center to get resources to help you ship online orders, surpass customer expectations and grow your business.

Grant contest

The 8th annual FedEx Small Business Grant Contest has ended. We awarded more than $250,000 to 12 businesses across the U.S. Learn more about the 2020 winners.


We meet a lot of entrepreneurs on their business journey and have great conversations about what it's really like running a small business. The Making It Work podcast lets you be a fly on the wall while a team of savvy entrepreneurs share techniques and best practices with our small business support team.

A photo of Danny Catullo from Catullo Prime Meats


Learn from a perishable shipping pro

“It’s important to grab as much information as possible before you start offering your food and beverage products online. Educate yourself, ask questions, and learn all you can.” That’s what Danny Catullo of Catullo Prime Meats will tell you now, but five years ago he was just trying to save his family’s butcher shop. Through trial, error, and help from FedEx, Danny has mastered the art of perishable shipping along the way.

Recently, the online food industry has exploded. Not only are people more comfortable with online shopping for nearly everything, foodies are increasingly seeking out unique products and artisanal fare.

So, what should entrepreneurs know about perishable shipping before taking their own products online? 


Here are Danny’s top five tips:

1. Factor “time in transit” into shipping costs

Examine multiple options for transit time and conduct a cost analysis before settling. Surveying the total costs will help make an informed decision.


2. Be strategic with box size

Start by finding a container that fits your six most popular products. Whatever you can replicate to reduce packaging inventory is the best approach.


3. Maintain customer communication

Getting your perishable product to your customer’s front door is one thing. Making sure they get that product inside the house is another. You have to continually communicate with your buyers so they know when to expect the delivery.


4. Test your products and packaging

Cutting corners today could come at a very high price down the road. Take time to test your products and packaging before you offer them online. It’s important to adjust your packaging for different parts of the country and seasons, so products arrive intact and at the correct temperature.


5. Learn all you can before you begin

Educate yourself, ask questions, and learn all you can about the challenges of shipping perishables. Don’t expect to get everything right on the first try. There is a lot to be learned from experimenting with different packages and packing materials. FedEx has a number of resources online that can help you find the right fit for shipping your temperature-sensitive products.


To find out more about mastering perishable packaging and shipping, visit the Perishable Shipping Center.