FedEx Freight Service Disruption Alert

Service delays expected in Eastern Tennessee region

A rockslide that has occurred in Cocke County, TN on Interstate 40 West is leaving difficult conditions and is affecting FedEx Freight operations in this region. Some unavoidable service delays are expected due to local road conditions and traffic delays. FedEx Freight is committed to providing service to the best of our ability in areas that can be safely accessed and where conditions have improved. We will continue to monitor the situation to minimize the impact on service. Please continue to check fedex.com for updates.

Shipment delivery delays could be experienced if routing through, to or from the Eastern Tennessee region.

Consistent with the provisions of the FXF 100 Series Rules Tariff, the FedEx Freight no-fee money-back guarantee does not apply to FedEx^® shipments affected by events beyond the carrier’s control. For specific shipment-status information, you can track the status of your shipment online. You can also contact FedEx Freight Customer Service at 1.866.393.4585.

Shipping to affected areas?
FedEx Freight appreciates your business and your patience during this time.  FedEx Freight is committed to providing the highest level of service possible and is working on alternate routes and solutions to help deliver shipments as scheduled until the Interstate 40 West route is reopened.