Frequently Asked Questions
How do I request a refund or an adjustment to my invoice if I experience a late delivery on my standard money-back guarantee shipment?
To submit a billing adjustment request online, please click here.
How can I determine the charges for a previous shipment?
Log in to fedex.com. Select the Track tab in the top navigation. Select Obtain Bill of Lading and enter your tracking number. Select More Actions and then Bill Presentment to retrieve shipment charges, or contact customer service at 1.866.393.4585.