Customer Support Center

FedEx Freight — Rates Support

Learn more on taking advantage of intuitive online rate calculators for complete end-to-end rates quotes for your U.S. and Canada shipments.

  • Custom Support for Freight

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Frequently Asked Questions

How can I get a rate quote?

There are two easy ways to determine the rate for your shipment:

  • From any page on, select the Ship tab in the top navigation bar and select Get Rates & Transit Times. For customized rate quotes, log in to
  • Contact customer service at 1.866.393.4585.

How can I determine the charges for a previous shipment?

Log in to to retrieve shipment charges, or contact customer service at 1.866.393.4585.

How can I get an international rate quote?

You can get rates to Canada and Mexico with our Get Rates & Transit Times application. For other international rate quotes, or for additional information, contact international customer service at 1.866.393.4685.

For additional shipping information, contact customer service at 1.866.393.4585.