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- Mail items must be packaged according to specific rules. (see below for details)
- International mail shipments containing items other than printed matter must include the appropriate customs documentation. (see below)
- The customs and excise authorities of the destination country may impose duties and taxes on your mail at the time of delivery to the recipient. (see below)
Items to be mailed via FedEx International MailService® must meet certain conditions in accordance with international postal standards and regulations:
Items to be mailed can not be packaged in FedEx Express Envelopes, Paks or Boxes and must be enclosed in one of the following: sealed envelopes; a tab closure at minimum on the longest side; or clear polywrap. Packets and parcels must be enclosed in packaging of sufficient size and strength to prevent tearing and opening of the package during transport.
Maximum weight per item is 50 pounds.
The following minimum and maximum size limits per item have been established by International postal standards, according to the type of mail:
| Mail Types (Dimensions in Inches) |
 Postcards |
3.5 x 5.5 |
4.75 x 9.25 |
15 |
 Letters and Flats |
3.5 x 5.5 |
10 x 23.25 |
35 |
 Brochure and Catalog |
3.5 x 5.5 |
10 x 23.5 |
35 |
 Packets and Parcels |
3.5 x 5.5 |
39.25 x 41.25 |
118 |
* Maximum total of Length + Width + Height
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Upon entry into the destination country, the contents of your mail will be assessed by the customs and excise authorities to determine any duty and/or taxes required, according to the items you have mailed. Payment of the required import fees must be made by the addressee upon delivery to the recipient, as addressed.
The customs and excise agents in the destination country interpret the contents and assess their value against the declared value as presented by the sender. The authorities have complete discretion in assessing the value of your items and the corresponding required fees. FedEx has no authority or ability to intercede or make subsequent declarations on your behalf.
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Non-printed matter items must be accompanied by one of two types of forms, a CN22 or a Commercial Invoice:
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CN22 - For Non-Printed Matter mail items weighing less than 4.4 pounds with a declared value under US$150
Mailings containing items other than printed matter weighing less than 4.4 pounds and with a declared value under US$150 must have a CN22 Customs Declaration attached to each individual piece of mail. The CN22 can be preprinted on your packaging, affixed in clean and readable stamped text, or applied as a self-adhesive label attached to each package. |
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Commercial Invoice - For Non-Printed Matter mail items weighing more than 4.4 pounds with a declared value greater than US$150.
Mail items exceeding 4.4 pounds or with declared value greater than US$150 must be presented with 3 copies of a Commercial Invoice, enclosed in a pouch or envelope attached to the outside of each individual mail item. If you do not have your own Commercial Invoice format to use, you can download and print a commercial invoice from fedex.com's Global Trade Manager once you have a FedEx account established. |
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- a complete, clearly printed and correct recipient address, including full name
- a complete, clearly printed sender address, including full name in the return address area
In some countries; such as Canada, mail received without a complete and accurate address (i.e. full name and address of the recipient and sender) will not be allowed to enter the country.
Position the address in an area similar in size and location to standards used when sending domestic mail in your country.
Print or type the address in clear text, at least 10point in size, in Roman characters with the country name clearly printed as the last item in the address block.
The return address must not originate in the same country as the recipient unless you are using one of our Direct Injection (see Custom Distribution Services) services.
There are a number of systems developed to evaluate and identify format and or variants from accepted international postal addressing. FedEx International MailService® can, upon demand, evaluate your mailing list and or address files regarding their general deliverability. (See Data Services) We also provide address completion and verification services. (See Data Services) and the potential to correct incomplete or incorrect addresses before they are printed and mailed.
Every mail item must be stamped with a postal imprint or "postal indicia." The indicia tells the receiving postal administration that proper postage and/or a postal permit exists to allow the items to enter the domestic mail delivery network.
FedEx International MailService® is offered in conjunction with the Swedish Post (Posten AB) to provide the highest quality international mail service. Each mail item is imprinted with Posten AB's postal indicia as illustrated below. This indicia indicates to the receiving postal administration that Swedish Post is presenting and charged for the delivery of your mail items.
The Swedish postal imprint applied to your mail will be similar to that shown in the example below:
These postal indicia will be applied as part of the normal mail processing at the FedEx International MailService® mail center. If preferred, we can provide an electronic file of the indicia in a variety of formats to suit your needs for preprinting and a more integrated look to your mail piece.
In addition, specific customized indicia and other postal indicia for alternative distribution services are available and used as required by the program developed with you for your mail.
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