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Service Guide

Service Guide

U.S. Freight

U.S. Freight

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You can get your freight delivered within the U.S. first thing the next business morning, or choose the time- or day-definite service that fits your needs.

U.S. Freight Shipping: Greater Than 150 Lbs.

Choose these freight delivery services to ship freight within the U.S. 

 

Time-critical and specialty-freight delivery by surface and air in the U.S. Learn more.

Service Details

Delivery Time

Door to door within hours, depending on availability.

Service Days

7 days a week; 365 days a year.

Delivery Area

Available throughout all 50 states.

Package Size and Weight

For shipments of 151 lbs. or more composed of multiple packages or palletized freight. Skids exceeding 2,200 lbs., as well as skids exceeding 70" in height, 119" in length or 80" in width, require prior approval.

Additional Information

Before shipping via FedEx SameDay® services, you must have a FedEx account number (apply now). Then you need to create a user ID that's specific to FedEx SameDay. Go to fedexsameday.com and select "Register for fedexsameday.com" in the New Customer Center area. For more information on how to start shipping via FedEx SameDay services, read the FedEx SameDay Services User Guide.

Go to fedexsameday.com or call 1.800.399.5999 to request a rate quote or schedule a pickup. Have a government-issued photo ID ready when the courier arrives. Enhanced intra-city service available in select major markets.

View Terms & Conditions.

FedEx Network

FedEx Express

Service Details

Delivery Times

Next-business-day delivery by 9 a.m. or 10:30 a.m. to most primary service area ZIP codes. To determine if FedEx First Overnight Freight is available to your destination ZIP code check transit times, use the Service Area Locator or call 1.800.332.0807.

Service Days

Monday–Friday, with Saturday pickup and delivery available to many major markets for an additional charge.

Delivery Area

Available throughout all 50 states.

Skid Size and Weight

Skids exceeding 70" in height or 119" in length or 80" in width require prior approval. Individual skids of 151 lbs. or more. Skids exceeding 2,200 lbs. require prior approval.

Additional Information

Advance confirmation required. Book space using FedEx Ship Manager® at fedex.com or by calling 1.800.332.0807.

View Terms & Conditions.

Special Instructions

To lessen the possibility of damage or delay, follow these packaging guidelines when preparing your express freight shipment. An Extra Services Charge will be assessed if your shipment does not meet these guidelines:

  • Individual pieces over 150 lbs. should be banded to the pallet with either metal strapping or unbreakable plastic straps applied around the box or skid freight on all sides.
  • Hardened containers (plywood, metal) that are not banded should have an exterior lock or clamp (glue, nails and screws are not sufficient).

Exceptions

Shipments to and from extended service areas may be picked up and/or delivered by a cartage agent. For an explanation of FedEx Express® Freight service areas and delivery commitment times, see Express Freight Delivery Commitments. To check on the service area for your shipment, use the Service Area Locator or call 1.800.332.0807

Options

Saturday Pickup

Saturday Delivery

Dangerous Goods (except Class 7 Radioactive materials)

FedEx Network

FedEx Express

Service Details

Delivery Times

Next-business-day delivery by 10:30 a.m. for most shipments; by noon for many others. Check transit times.

Service Days

Monday–Friday, with Saturday pickup and delivery available to many major markets for an additional charge.

Delivery Area

Available throughout all 50 states; Hawaii service is to and from the island of Oahu only.

Skid Size and Weight

Skids exceeding 70" in height or 119" in length or 80" in width require prior approval. Individual skids of 151 lbs. or more. Skids exceeding 2,200 lbs. require prior approval.

Additional Information

Advance confirmation required. Book space using FedEx Ship Manager® at fedex.com or by calling 1.800.332.0807.

View Terms & Conditions.

Special Instructions

To lessen the possibility of damage or delay, follow these packaging guidelines when preparing your express freight shipment. An Extra Services Charge will be assessed if your shipment does not meet these guidelines:

  • Individual pieces over 150 lbs. should be banded to the pallet with either metal strapping or unbreakable plastic straps applied around the box or skid freight on all sides.
  • Hardened containers (plywood, metal) that are not banded should have an exterior lock or clamp (glue, nails and screws are not sufficient).

Exceptions

Shipments to and from extended service areas may be picked up and/or delivered by a cartage agent. For an explanation of FedEx Express® Freight service areas and delivery commitment times, see Express Freight Delivery Commitments. To check on the service area for your shipment, use the Service Area Locator or call 1.800.332.0807. FedEx® Collect on Delivery (C.O.D.) is not available to and from extended service areas.

Options

Saturday Pickup

Saturday Delivery

Dangerous Goods

FedEx C.O.D.

Hold at Location

FedEx Network

FedEx Express

Service Details

Delivery Times

Delivery by noon in 2 business days for most shipments. Check transit times.

Service Days

Monday–Friday, with Saturday pickup and delivery available to many major markets for an additional charge.

Delivery Area

Available throughout all 50 states; Hawaii service is to and from the island of Oahu only.

Skid Size and Weight

Skids exceeding 70" in height or 119" in length or 80" in width require prior approval. Individual skids of 151 lbs. or more. Skids exceeding 2,200 lbs. require prior approval.

Additional Information

No advance confirmation required.

View Terms & Conditions.

Special Instructions

To lessen the possibility of damage or delay, follow these packaging guidelines when preparing your express freight shipment. An Extra Services Charge will be assessed if your shipment does not meet these guidelines:

  • Individual pieces over 150 lbs. should be banded to the pallet with either metal strapping or unbreakable plastic straps applied around the box or skid freight on all sides.
  • Hardened containers (plywood, metal) that are not banded should have an exterior lock or clamp (glue, nails and screws are not sufficient).

Exceptions

Shipments to and from extended service areas may be picked up and/or delivered by a cartage agent. For an explanation of FedEx Express® Freight service areas and delivery commitment times, see Express Freight Delivery Commitments. To check on the service area for your shipment, use the Service Area Locator or call 1.800.332.0807. FedEx® Collect on Delivery (C.O.D.) is not available to and from extended service areas.

Options

Saturday Pickup

Saturday Delivery

Dangerous Goods

FedEx C.O.D.

Hold at Location

Return Solutions

FedEx Network

FedEx Express

Service Details

Delivery Times

By 3 p.m. in 3 business days for most shipments. Check transit times.

 

Service Days

Monday–Friday, with Saturday pickup available to many major markets for an additional charge.

 

Delivery Area

Available throughout all states except Alaska and Hawaii.

 

Skid Size and Weight

Skids exceeding 70" in height or 119" in length or 80" in width require prior approval. Individual skids 151 lbs. or more. Skids exceeding 2,200 lbs. require prior approval.

 

Additional Information

No advance confirmation required.

View Terms & Conditions.

 

Special Instructions

To lessen the possibility of damage or delay, follow these packaging guidelines when preparing your express freight shipment. An Extra Services Charge will be assessed if your shipment does not meet these guidelines:

  • Individual pieces over 150 lbs. should be banded to the pallet with either metal strapping or unbreakable plastic straps applied around the box or skid freight on all sides.
  • Hardened containers (plywood, metal) that are not banded should have an exterior lock or clamp (glue, nails and screws are not sufficient).
 

Exceptions

No Alaska or Hawaii service. No Saturday service.

Shipments to and from extended service areas may be picked up and/or delivered by a cartage agent. For an explanation of FedEx Express® Freight service areas and delivery commitment times, see Express Freight Delivery Commitments. To check on the service area for your shipment, use the Service Area Locator or call 1.800.332.0807. FedEx® Collect on Delivery (C.O.D.) is not available to and from extended service areas.

 

Options

Saturday Pickup

Dangerous Goods

FedEx C.O.D.

Hold at Location

Return Solutions

 

FedEx Network

FedEx Express

 

To help you save money, FedEx automatically offers multiweight pricing on FedEx Express® U.S. and international services. With U.S. multiweight pricing, multiple-piece shipments traveling from one origin to one destination, and totaling 100 lbs. or more (200 lbs. or more for FedEx Express Saver® shipments) are rated on a price-per-package basis and on a price-per-total-shipment-weight basis. You are charged the lower of the two rates. A 15-lb. average minimum package weight for the shipment applies.

With international multiweight pricing, multiple-piece shipments traveling from one origin to one destination are rated on a price-per-total-shipment-weight basis. Per-pound rates apply if the total shipment weight is 100 lbs. or more.

Single-piece shipments weighing more than 100 lbs. may also be subject to multiweight pricing.

For additional information, see Multiple-Piece Shipments.


Package and Shipment Size

Standard U.S. and international package limitations and shipping terms apply.
 

Multiweight Benefits

  • Shipments are supported by a money-back guarantee.
  • Shipments do not require palletizing, shrinkwrapping, staging or shipment segregation.
  • Multiweight pricing is available for both regular and on-call pickups.
  • With multiweight pricing, you can ship up to 999 packages on one airbill.
  • Multiple packages in one shipment may have different weights, dimensions and declared values.
  • Multiweight pricing is available for shipments to Alaska and Hawaii, depending on the selected FedEx Express service.
  • Saturday delivery is available for shipments traveling via FedEx Priority Overnight®, FedEx 2Day® FedEx International Priority®.


Multiweight pricing is offered with the following U.S. services:

FedEx First Overnight®

FedEx Priority Overnight®

FedEx Standard Overnight® 

FedEx 2Day® A.M. 

FedEx 2Day®

FedEx Express Saver®


Multiweight pricing is offered with the following international services:

FedEx International First®

FedEx International Priority®

FedEx International Economy®

See FedEx Express Multiweight rates in the FedEx Service Guide.

Service Details

Delivery Times

A.M. Delivery: delivery by 10:30 a.m. on the standard delivery date (where available; $105 up-charge).

Close of Business Delivery: delivery by 5 p.m. on the standard delivery date or your money back for a $89 up-charge except for standard rate tariff customers using FedEx Freight Priority, who receive a no-fee money-back guarantee.

 

Service Days

Monday–Friday.

 

Delivery Area

A.M. Delivery: Check your destination ZIP code eligibility at fedex.com/amfreight.

Close of Business Delivery: Available throughout the 48 contiguous states.

 

Additional Information

Simply check A.M. Delivery or Close of Business Delivery on your Bill of Lading, or note it within your Bill of Lading special instructions and inform your FedEx Freight driver.

Services are subject to the terms and conditions provided in the FXF 100 Series Rules Tariff.

 

Options

Time-definite services available for both FedEx Freight Priority and FedEx Freight Economy shipments.

 

FedEx Network

FedEx Freight

 

Choose FedEx Freight® Priority when speed is critical to your supply-chain needs or FedEx Freight® Economy when you can trade time for savings. Either way, you can count on FedEx reliability. Learn more.

FedEx Freight® Priority

Shipping Need

For fast transit delivery of time-sensitive LTL freight. Specializing in reliable service with fast transit times to support supply chain needs.

Why Choose This FedEx® Service Option

If you need a reliable source for your time-sensitive freight just mark FedEx Freight Priority on your Bill of Lading.

Service Benefits

All-points coverage throughout the contiguous U.S., with extensive service to Alaska, Hawaii, Puerto Rico, Canada and Mexico (see FedEx Freight international for international service information). 

FedEx Freight Advance Notice®.

No-fee money back guarantee (for customers on our standard rate tariff).*

Log in to fedex.com to manage account information.

Guaranteed Services

A.M. Delivery: delivery by 10:30 a.m. on the standard delivery date (where available; $105 up-charge). Check your destination ZIP code eligibility at fedex.com/amfreight

Close of Business Delivery: delivery by 5 p.m. on the standard delivery date (no-fee money-back guarantee for standard tariff customers or $89 up-charge for contractual customers). Available throughout the 48 contiguous states.

Alaska and Hawaii

Fast transit to-and-from shipping with coverage to all major cities.

Single-carrier convenience.

Multiple weekly sailings.

End-to-end shipment control.

Origin-to-destination pricing.

Full-containerload capabilities.

FedEx Freight Box

Enjoy a simplified way to ship LTL shipments weighing less than 1,200 lbs. with our flat-rate** freight box option that requires no freight classification.

  • Protects your shipments to help ensure they arrive on time, intact and complete.
  • Choose from two convenient box sizes for maximum shipping flexibility.

Go to fedex.com/freightbox for more information.

Unique Solutions

Custom Delivery Window: select a delivery on, before or after a date or between two dates as long as it's on or after the standard delivery day.
FedEx Freight Volume Services: provides solutions for large-volume shipments and spot market quotes. 

Distribution and Consolidation: offers customized solutions to manage your supply chain. Call 1.866.393.4585 for more information.

FedEx Freight® Priority Plus enables you to select your shipment's delivery time or even receive your shipment one day earlier than the published FedEx Freight Priority transit time. Call FedEx Freight Services at 1.800.845.4636 for more information.

*All services are subject to the terms and conditions as contained in the FXF 100 Series Rules Tariff.

**Flat rates based on zone pricing. Find rates and zone information at fedex.com/freightbox.

 

FedEx Freight® Economy

Shipping Need

For cost-effective delivery of LTL freight. Specializing in reliable service to meet basic freight shipping needs.

Why Choose This FedEx® Service Option

If you want reliable and economical freight delivery just mark FedEx Freight Economy on your Bill of Lading.

Service Benefits

All-points coverage throughout the contiguous U.S., with extensive service to Alaska, Hawaii, Puerto Rico and Canada (see FedEx Freight international for international service information).

Proven reliability.

Log in to fedex.com to manage account information.

Guaranteed Services

A.M. Delivery: delivery by 10:30 a.m. on the standard delivery date (where available; $105 up-charge). Check your destination ZIP code eligibility at fedex.com/amfreight.

Close of Business Delivery: delivery by 5 p.m. on the standard delivery date ($89 up-charge). Available throughout the 48 contiguous states.

Alaska and Hawaii

Cost-effective to-and-from shipping with coverage to all major cities.

Single-carrier convenience.

Multiple weekly sailings.

End-to-end shipment control.

Origin-to-destination pricing.

Full-containerload capabilities.

FedEx Freight Box

Enjoy a simplified way to ship LTL shipments weighing less than 1,200 lbs. with our flat-rate* freight box option that requires no freight classification.

  • Protects your shipments to help ensure they arrive on time, intact and complete.
  • Choose from two convenient box sizes for maximum shipping flexibility.

Go to fedex.com/freightbox for more information.

Unique Solutions

Custom Delivery Window: select a delivery before, on or after a date or between two dates as long as it's on or after the standard delivery day.

FedEx Freight Volume Services: provides solutions for large-volume shipments and spot market quotes. 

Distribution and Consolidation: offers customized solutions to manage your supply chain. Call 1.866.393.4585 for more information.

*Flat rates based on zone pricing. Find rates and zone information at fedex.com/freightbox.

Service Details

Service Description

Ideal for multiple-package shipments weighing 200 lbs. or more moving as one unit to the same destination on the same day. This pricing option allows you to combine packages for a multiweight rate. Pricing is based on the combined weight of your packages.

 

Delivery Times

Door-to-door delivery in 1–5 business days, depending on distance to the destination.

Delivery to Alaska and Hawaii in 3–7 business days.

 

Service Days

Monday–Friday.

 

Delivery Area

Available throughout all 50 states.

 

Package Size and Weight

Multiple-piece shipments with a total weight of 200 lbs. or more can qualify.

Average package weight should be 15–25 lbs.

Up to 150 lbs. per package, 108" in length, 165" in length plus girth (L+2W+2H).

 

Additional Information

Service includes inside delivery and up to three delivery attempts.

Shrinkwrapping or palletizing shipments is not required.

Packages are processed like any other FedEx Ground® shipment.

Contract pricing is required.

 

How to Use

To see if you qualify, contact your FedEx account executive.

 

FedEx Network

FedEx Ground

 

Service Details

Service Description

This service allows you to full-charter a FedEx aircraft. You choose the origin and destination airports, with airport-to-airport service available in the U.S. and internationally. We provide build and break of cargo, load and unload of cargo, a professional loadmaster for the flight, and 24-hour access to FedEx Charters Flight Operations and our sales representatives.

Delivery Area

Available in the U.S. and internationally for one-time or long-term use.

Additional Information

FedEx Charters specializes in general cargo; hard-to-move cargo; and animals, including zoo animals, horses and cattle. Individualized security options and temperature-sensitive cargo environments are also available. For more information, go to the FedEx Charters website.

How to Use

For more information or to request a quote, email chartersales@fedex.com, or call 1.800.238.0181 (customers in the U.S. and Canada), 1.901.224.6500 (customers in South America) or (49)69.69810.135 (customers in Europe and Asia).

FedEx Network

FedEx Express

Air freight forwarding and related services for shipping goods within the U.S. Learn more.

Cold chain (2–8 degree Celsius) less-than-truckload (LTL) solution with real-time tracking, monitoring and security. Learn more.

U.S. express freight delivery commitments

FedEx Express® Freight provides you with delivery times to meet your degree of urgency. Download the Express Freight Delivery Commitments chart (48 Kb PDF) to determine delivery times for FedEx Express Freight services for your area.

Download PDF

To check on the service area for your shipment, use the Service Area Locator or call 1.800.332.0807.

A number of online tools and resources are available to FedEx Express® Freight shippers, including: Open a FedEx AccountGet Freight Packaging Guidelines (1.47 Mb PDF), Ship NowSchedule a PickupTrack a ShipmentGet Rates & Transit Times, and Use Service Area Locator.

Need additional customer support? Contact FedEx Express® Freight customer service at 1.800.332.0807 or visit these online resources: Read FAQsE-Mail UsCall or Write UsGet Claims Information, and Sign Up for FedEx Updates.

Freight Central is a website designed for small-business owners who'd like information on shipping LTL freight. It gives you a clear, step-by-step process for getting started shipping with FedEx Freight, plus an LTL freight classification tool, FAQs and other resources. Go to fedex.com/shipfreight.

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Ship LTL Freight

Get shipping info, resources and tools on Freight Central.

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Save up to 60 percent on freight LTL shipments.

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