FedEx Ship Manager Support

FedEx Ship Manager® Software supports you with software downloads, PDF downloads of user guides, on-screen help and toll-free lines to our customer service and technical assistance experts.

Printer Support

  • Click below for a guide to printer installation, a sheet of printer FAQs and to download the printer driver that matches your operating system and printer.

Find out more about printer support

Printer Support

User Guides

  • Find the answers you need in our user guides. Use these complete, interactive PDF documents as an introduction, step-by-step guide and as a source of detailed information.

Find answers in our user guides

User Guides

On-screen Help

  • Click a hyperlinked field for instant answers without interrupting your workflow.

Learn more about customs information

On-screen Help

Call for Support

  • Live support is available Monday – Friday 7 a.m. – 9 p.m. CST and Saturday 9 a.m. – 3 p.m. CST.
  • For technical assistance, call 1.877.FDX Assist 1.877.339.2774.
  • For customer service, call 1.800.GoFedEx 1.800.463.3339.

Call for Support