Resources & Support

Questions? On-screen help, user guides and our technical assistance line are all on hand for you. And our experts can show you how to get many more benefits from your FedEx Ship Manager® Software.

  • This is the Alt Tag for the image description.

FedEx Ship Manager® Tutorials

Watch videos that guide you through using your FedEx Ship Manager Software.
 

Watch tutorials

  • This is the Alt Tag for the image description.

User Guides

Find the answers you need in our user guides. Use these interactive PDF documents as an introduction, step-by-step guide and as a source of detailed information.

Find answers in our user guides

  • This is the Alt Tag for the image description.

Customs Information

Simplify your international shipping needs with customs information on additional services as well as direction on how to perform tasks using these services.
 

Learn more

  • This is the Alt Tag for the image description.

Manage Databases

Data integration is an easy way to save time, increase productivity, avoid errors and simplify daily tasks. In fact, you can cut your shipping time in half. Let us show you the time-saving practices that lead to success and growth.

Learn more about managing your databases

  • This is the Alt Tag for the image description.

Access Support

When it comes to ensuring a trouble-free experience with FedEx Ship Manager Software, we’re here for you. Access and download the latest support documentation here — including User Reference Guides, New Features Guide, Job Aids, and Reference Guides.

Learn more

  • This is the Alt Tag for the image description.