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java.lang.RuntimeException: Execution exception in com.interwoven.livesite.common.pojo.PojoMethodCall@e55ee6[ object=com.fedex.MultiCountryDCR method=public org.dom4j.Document grabTranslations(com.interwoven.livesite.runtime.RequestContext,) scope=local parameters={} ] at com.interwoven.livesite.common.pojo.PojoMethodCall.execute(PojoMethodCall.java:464) at com.interwoven.livesite.external.ExternalCall.executePrefixes(ExternalCall.java:184) at com.interwoven.livesite.external.ExternalCall.execute(ExternalCall.java:129) at com.interwoven.livesite.runtime.model.component.Component.executeExternal(Component.java:417) at com.interwoven.livesite.runtime.model.page.RuntimeComponent.buildComponentTransformData(RuntimeComponent.java:239) at com.interwoven.livesite.runtime.model.page.RuntimeComponent.transform(RuntimeComponent.java:315) at com.interwoven.livesite.runtime.page.PageTokenVariableComponent.preRender(PageTokenVariableComponent.java:129) at com.interwoven.livesite.runtime.page.PageTokenContainer.preRender(PageTokenContainer.java:262) at com.interwoven.livesite.runtime.model.page.RuntimePage.transform(RuntimePage.java:356) at com.interwoven.livesite.model.page.PreviewPage.getBaseTransform(PreviewPage.java:331) at com.interwoven.livesite.model.page.PreRenderedPage.transform(PreRenderedPage.java:156) at com.interwoven.livesite.business.BusinessPageGenerator.generatePages(BusinessPageGenerator.java:408) at com.interwoven.livesite.iw.servlet.PageConversionServlet.convertPages(PageConversionServlet.java:148) at com.interwoven.livesite.iw.servlet.PageConversionServlet.service(PageConversionServlet.java:83) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.interwoven.livesite.spring.hibernate.web.filter.OpenSessionsInViewFilter.doFilterInternal(OpenSessionsInViewFilter.java:112) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:183) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447) at java.lang.Thread.run(Thread.java:595) Caused by: java.lang.RuntimeException: Could not invoke method: grabTranslations, reason: null at com.interwoven.livesite.common.util.ClassUtils.executeMethod(ClassUtils.java:117) at com.interwoven.livesite.common.pojo.PojoMethodCall.executeMethod(PojoMethodCall.java:405) at com.interwoven.livesite.common.pojo.PojoMethodCall.execute(PojoMethodCall.java:459) ... 35 more Caused by: java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:585) at com.interwoven.livesite.common.util.ClassUtils.executeMethod(ClassUtils.java:109) ... 37 more Caused by: java.lang.NullPointerException at com.fedex.MultiCountryDCR.grabTranslations(Unknown Source) ... 42 more

java.lang.RuntimeException: Execution exception in com.interwoven.livesite.common.pojo.PojoMethodCall@35853e[ object=com.fedex.MultiCountryDCR method=public org.dom4j.Document grabTranslations(com.interwoven.livesite.runtime.RequestContext,) scope=local parameters={} ] at com.interwoven.livesite.common.pojo.PojoMethodCall.execute(PojoMethodCall.java:464) at com.interwoven.livesite.external.ExternalCall.executePrefixes(ExternalCall.java:184) at com.interwoven.livesite.external.ExternalCall.execute(ExternalCall.java:129) at com.interwoven.livesite.runtime.model.component.Component.executeExternal(Component.java:417) at com.interwoven.livesite.runtime.model.page.RuntimeComponent.buildComponentTransformData(RuntimeComponent.java:239) at com.interwoven.livesite.runtime.model.page.RuntimeComponent.transform(RuntimeComponent.java:315) at com.interwoven.livesite.runtime.page.PageTokenVariableComponent.preRender(PageTokenVariableComponent.java:129) at com.interwoven.livesite.runtime.page.PageTokenContainer.preRender(PageTokenContainer.java:262) at com.interwoven.livesite.runtime.model.page.RuntimePage.transform(RuntimePage.java:356) at com.interwoven.livesite.model.page.PreviewPage.getBaseTransform(PreviewPage.java:331) at com.interwoven.livesite.model.page.PreRenderedPage.transform(PreRenderedPage.java:156) at com.interwoven.livesite.business.BusinessPageGenerator.generatePages(BusinessPageGenerator.java:408) at com.interwoven.livesite.iw.servlet.PageConversionServlet.convertPages(PageConversionServlet.java:148) at com.interwoven.livesite.iw.servlet.PageConversionServlet.service(PageConversionServlet.java:83) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.interwoven.livesite.spring.hibernate.web.filter.OpenSessionsInViewFilter.doFilterInternal(OpenSessionsInViewFilter.java:112) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:183) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:106) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447) at java.lang.Thread.run(Thread.java:595) Caused by: java.lang.RuntimeException: Could not invoke method: grabTranslations, reason: null at com.interwoven.livesite.common.util.ClassUtils.executeMethod(ClassUtils.java:117) at com.interwoven.livesite.common.pojo.PojoMethodCall.executeMethod(PojoMethodCall.java:405) at com.interwoven.livesite.common.pojo.PojoMethodCall.execute(PojoMethodCall.java:459) ... 35 more Caused by: java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:585) at com.interwoven.livesite.common.util.ClassUtils.executeMethod(ClassUtils.java:109) ... 37 more Caused by: java.lang.NullPointerException at com.fedex.MultiCountryDCR.grabTranslations(Unknown Source) ... 42 more

Manage Databases

Keep your important FedEx Ship Manager^® Software data backed-up and easy to restore.

Closing Shipments

Before backing up databases, close your shipments manually.

Download complete instructions

Backing up Databases

It is important to maintain current backup files of your databases.

Back up on a weekly or monthly basis.
Back up before and after you import new information.
Back up if you have made several changes.

Download complete instructions

Restore Databases

With current backup files on hand, you can restore a database from the backup if a database is corrupted, damaged or lost on your FedEx Ship Manager Software system.

Download complete instructions

Converting FedEx Ship Manager Software Address Book to fedex.com

To convert your recipient address book from FedEx Ship Manager Software to fedex.com, you need to:

Export your address book from FedEx Ship Manager Software.
Import the FedEx Ship Manager Software address book into fedex.com.

Download complete instructions

Using DHL Recipient Databases

Now you can export DHL recipient databases for import into FedEx Ship Manager Software.

Download complete instructions

Package, Envelope, or Express Freight

FedEx Express or FedEx Ground

Freight Shipments

FedEx Freight

Expedited/Extra-care Handling

FedEx Custom Critical

Air/Ocean Freight Forwarding

FedEx Trade Networks

Package, Envelope, or Express Freight

FedEx Express or FedEx Ground

Freight Shipments

FedEx Freight

Expedited/Extra-care Handling

FedEx Custom Critical

Air/Ocean Freight Forwarding

FedEx Trade Networks

Package, Envelope, or Express Freight

FedEx Express or FedEx Ground

Freight Shipments

FedEx Freight

Expedited/Extra-care Handling

FedEx Custom Critical

Air/Ocean Freight Forwarding

FedEx Trade Networks

Starting Point

All the Basics

Shipping 101

Learn How to:

Knowledge Sharing

Resources and Information

Service Guide

Copy and Print

Marketing Products

Packing and Shipping Services

Other Resources

Easier. Faster. Smarter.

Manage Databases

Closing Shipments

Backing up Databases

Restore Databases

Converting FedEx Ship Manager Software Address Book to fedex.com

Using DHL Recipient Databases

Customer Focus

Company Information

Featured Services

Other Resources

Companies

Follow FedEx

Package, Envelope, or
Express Freight

Package, Envelope, or
Express Freight